October 2023 by Paul Mccafferty
i was very satisfied with the service, and the lady dealing with me was very nice and helpful,i will be going back,
September 2023 by David Kelly
The staff here are polite and very nice. I felt at ease with my test
August 2023 by Lee Mellor
Absolutely the best service I have ever received in any shop I?ve ever been into..! This team are are a fantastic asset to Vision Express
July 2023 by Mick Meszaros
The service was excellent but the choice of men's glasses frames were very poor.
June 2023 by Kathy Williams
Visited the store to look for a good quality pair of sunglasses. I was served by Caroline who was brilliant. She was so patient with me as well as being very professional and helpful. After trying on many glasses and with Carolines help I found the perfect pair.
June 2023 by Hristo Rankov
Look nice and staff is polite, however half the staff are literally not sure what they are doing and for what they're charging you and what not.I have to walk away in the middle of the eye test because staff wasn't confident enough to tell me for what I have to pay and what not... ???
June 2023 by Janet Wyatt
Excellent service, lovely people and quality products. Would recommend Vision Express Bury Lancs to all my family and friends without hesitation
May 2023 by John-paul Palethorpe
I came into the store a few weeks ago. to see the price to change the lens in my sunglasses. They told me it would be £95 . So i was happy with that but came into the shop last week . I brought my sunglasses with me to get them change they said to me it cost £130. When i bought my sunglasses few years ago it didnt cost that. it cost me £115 for the frame and lens . Taking my same frames with me to change my lens its cost me more than i first bought the sunglasses . I wouldnt mind the frames only been used for 2 weeks last year so the frames are like brand new
April 2023 by Beverley Johnson
I cannot praise the exceptional service today from Trudy and Jennifer. They were so caring, friendly and professional. They went far beyond any service that I have ever received from an opticians. So thank you ladies and I will come to you for my prescription sunglasses soon.
April 2023 by Marie Lauder
Lovely friendly staff. I had a thorough explanation of each process. I had a few questions about my change to varifocals. I feel confident with the staff guidance I'll be able to persevere while I get used to them. Thank you
February 2023 by Susan Davies
Payed £130 for a pair of glasses from here had them back twice was told I had to pay if anything else went wrong with them so they have gone in the bin not even a year old one of the arms fell of and there?s no way I?m paying anymore money so getting some new ones online which are a lot cheaper very disappointed ??
February 2023 by Jill Hunt
Booked an eye test here based on the great reviews, and I can confirm it's as good as everyone says - the staff are so friendly and offer great customer service. My appt was easy to book, appt was quick and the optician was really helpful. No hard sales push, I didn't need new glasses but it would have been easy for them to advise me to change. Absolutely brilliant, I'll definitely return!
February 2023 by Farah Ali
Absolutely fantastic customer service! Opticians are great especially Farah! My son has ASD and they are amazing with Eesa. Would not go anywhere else! Ever!!!!! Thank you!
February 2023 by Jill
Booked an eye test here based on the great reviews, and I can confirm it's as good as everyone says - the staff are so friendly and offer great customer service. My appt was easy to book, appt was quick and the optician was really helpful. No hard sales push, I didn't need new glasses but it would have been easy for them to advise me to change. Absolutely brilliant, I'll definitely return!
January 2023 by Mrs G Chew
I attended Bury Vision Express after my visiting mother had an appointment there. I was very impressed by the thoroughness of the examination for us both, the care taken to explain the retinal/eye photography, and to double-check our prescriptions. Delivery of our glasses was as forecast. I will be returning next time I need glasses. Thank you very much, and God bless you and yours :)
