January 2023 by Nick Radcliffe
Thoroughly unhelpful staff member rudely informed me that the branch has chosen not to print returns labels anymore, and that I should consider driving to Accrington. This woman clearly did not want to be in work today, and chose to speak with disrespect & contempt. Customer Service training should be completed again.
October 2022 by James Ellis
excellent accessible location on a main street. No parking but you can park a short walk away. recently visited and had the pleasure of dealing with Paul who was not only helpful but polite too. he also went the extra mile in helping me track down a parcel I was missing. excellent service! Thanks Paul.
July 2022 by Helonor Brown
Staff were pleasent. Shop was well kept and clean
May 2022 by Louise Powell
I love this place! Lovely friendly conversation & very polite! Highly recommend them! ??
December 2021 by Charlotte Clavin
Terrible and rude service from owner Vickie.I arrived to return a package... All in the package, QR code on screen ready and all I asked for is if she could add a bit if tape to the outside of the package.She told me with bad attitude that ist not her job to do that and that they sell tape on the shelf.I was shocked as I've always had no problem asking a bit of tape on packaged before at other post office. Everything was inside ready to go, I wasn't askibg her to wrap it for me. As mentioned 9 had the QR code on my screen ready as well.She was rude and asked me 'to just hand it over as she had other customers to serve'I hate service like this so asked for complaint policy or speak to manager she smirked and told me 'I am the manager I own the building'. She was smug as if she is above complaints.I pushed and asked for branch ID and have since made a formal complaint against the post officeIt's unacceptable to take whatever stresses she has perhaps over busy Xmas period out on customers and then smirk as if she can't be complained about. I felt like she was embarrassing me and I wouildnt recommend and will not be going there again...Shame as its my local post office and 8ve just bought a raffle ticket from there yesterday to support but knowing she is in charge I will avoid like the plague in future
July 2021 by Jacqueline Jackson
I woukd like to thank the lady just now for lookng for the shop i wanted to collect my parcel. On same road. It was nice of her to do that. With out asking her.
September 2020 by Karen Quinn
Will not be buying any Euros from here again. Though the exchange rate is good at mo - ?1.19 - and researched what PO will give - ?1.15 - my friend recieved ?1.07 for £400. The counter clerk did not advise if she bought £500 the rate is higher just informed her the above is bank rate. Not impressed.
September 2020 by jill wright
A really lovely post office with amazing staff, Paul in particular is really helpful all the time, but when I was stuck and wasn't sure how to return something, he taped it all up for me and really went above and beyond to help me x I would definitely recommend x
September 2020 by Paul Edwards
Nice local post office, friendly staff.
September 2019 by Chris Ramsbottom
They have nice staff and Paul the post master sorted my passport out
September 2019 by MeAgainstU
Rude staff
February 2019 by Marcos Sabino
Have collected a few parcels from this post office, nothing to say about the service itself but itâ??s the second time that they close 5 min earlier than the time stated in the timetable. If thereâ??s a timetable, you should stick to it, some people are counting on it
January 2019 by Ennovy
Brilliant service staff very knowledgeable and friendly.
August 2018 by Wendy Garside
Iâ??m new to the area and I have used this post office to send parcels 3 times now; I have to say, this is THE BEST post office Iâ??ve ever used!! Itâ??s besutifully clean and the staff are always smiling, perfectly presented and ever so polite and helpful. Nothing seems too much for the staff!! I would like to thank you for it always being a pleasurable experience when Iâ??m there! Keep up the fantastic work. Youâ??re all a credit to the post office!
August 2017 by Chris Loughman
Friendly staff and very helpful
