December 2023 by Emma G
lovely employee with the glasses on made my drink today, usually im distracted by my phone but today i was actually watching her make my iced sticky toffee latte, she asked if i wanted cream and i said yes. i watched as she squirted some cream on top, it was enough but she still went and got a brand new can of cream out to make sure it looked good and had a full layer on top!! always impressed with this costa, usually long lines but they move fast because drinks are made speedily and very tasty!
December 2023 by Ella Clarke
The drinks and staff are wonderful. Lovely and clean and modern since the update.
October 2023 by Renee Breeze
The staff here never seem happy to see you, its not a welcoming environment, no customer service or care and the prices are ridiculous for sandwiches and hot food.
October 2023 by Malda dubai
I was shocked with the state of the toilet, I order my coffees very early morning and went to use the lady room it?s was filthy I mention that to member of staff and she didn?t even bothered to clean it ,That should be clean before they openAnd always my coffee is cold when I picked it up it happend 5 timesNot happy at all
October 2023 by Nex
Staff are very kind and helpful. Can sometimes be shortages of items but overall great. Today i got a chocolate frappé and the staff member (oscar) who made it took pride in his work and took extra care to keep the shape of the cream as he put the lid onParking: Very easy to access
August 2023 by Karen Lavin
The food and drink was very nice. It was very noisy also very expensive.Parking: Not many spaces
August 2023 by Gerard Hynes
The refurbishment is great. The café is roomy, light and relaxing. The staff are very good. The new counter layout has a better display and the re-designed collection area works well.
August 2023 by alex cribs
Truly a hellish place to be for any amount of time. Full of very sad looking people which only makes sense when you see quality or lack there of in all aspects. Genuinely walk past at any time and everyone looks like they?re in the depths of despair. To go here when there are good independent options around is insanity. If i could give it less than one star I would. Horrific.
June 2023 by Quest58633214549
The newly refurbished Costa is very clean and airy looking. Unfortunately,the same issues still persist. Toilets are not regularly inspected or cleaned, Tables are left uncleaned with piles of dirty cups and trays left. It was not particularly busy when I arrived but a queue soon built up behind me.... Some shortage of staff perhaps? I had stopped coming in as it looked and felt neglected..... But this will soon manifest itself once more if the staff are not engaged to look after the place... A large place so I'm sure they should do better with the turnover the place must generate.
May 2023 by Laura C
If I had the option to rate this place with 0 stars then I would. Myself & another relative both had food poisoning from eating meat here a few weeks ago (Vomiting, diarrhoea, body aches & headache.) I'm Type 1 Diabetic and ended up having to stay in hospital due to the fact I couldn't stop vomiting and had diarrhoea; both of which had a massive impact on my blood sugars. I had a high level of ketones in my blood (ketones are life threatening) so was put onto 2 different drips. Numerous doctors confirmed I had food poisoning from this Costa due to the symptoms & the fact the food I'd eaten here was meat. After a week of feeling like absolute rubbish, I finally started to feel better. My stomach was still off but I was managing to finally eat small amounts without being sick & having diarrhoea. Myself & my family won't eat/drink at any Costa Coffee anymore as we've been completely put off from this experience
May 2023 by Tom Williamson
Sorry, but this Costa is absolutely disgustingly dirty. It needs a deep clean and a proper regular cleaning schedule. I can only assume nobody from Costa HQ has made a visit here for a long time, because they have fallen well below what I would expect from Costa in terms of cleanliness and hygiene. The floors are shockingly filthy, and it?s dirty when they open first thing in the morning so obviously no cleaning being done at the end of the day.
May 2023 by S Davenport
Extensive damage to flooring in multiple areas covered with duct tape, toilets out of order. Scruffy. Sort it out costa you're charging premium prices to sit in this cafe.
May 2023 by David Ryan
Great Coffee as always but standards are slipping at this location.Store looking a bit run down, flooring taped up I assume it is split underneath.Seats and carpets need a good clean.Staff may need a bit of a refresher training to regards to measures of small / medium.
May 2023 by ada1965asa
Coffee not hot enough. Very poor toastie, only toasted one side underneath bread was damp... Checked the date was today's but item not fresh .. same yesterday lemon drizzle cake not fresh gave it them back. Appalling. Cafe Nero products far superior...won't be going again .
April 2023 by Justin
Despite this Costa often being quiet on midweek daytimes, I'm struggling to understand why it's always so dirty and poorly managed.The staff are friendly (and constantly changing which is another sign of bad management), but seem very junior and rarely motivated to do anything other than chat when they're not serving customers.The WiFi seems to work around 70% of the time.
