January 2024 by haydn1612
Grace was an angel and helped me so much! she checked stock availability and could not do enough to help! Considering it was Christmas Eve she didn't try to rush me in any way. I will definitely be back because of her customer service.
December 2023 by Mo Ibrahimovic
Good place to shop here.
November 2023 by Kallan wilson
New store. Nothings changed. Its much better to go to Manchester and get a lot more of a selection.
October 2023 by Zac Forrester
Love getting my one offs items/ jd exclusive from here
July 2023 by Andy Crisp
Went for some sliders , would be nice if they weren't scattered all over the place , makes it difficult to choose.
May 2023 by Michael Quinn
Rude staff, Becky was the manager and I would say needs a fulll retraining and probation period, this stor is just lacking any proper staff. 0.5 need a review on company policies.
May 2023 by Bush_wookie_960 ##
I thought I was in a high end jewellers they way I was followed around and looked down at by your teenage staff members, do you deduct store losses directly from their wages ? . You sell sportswear not rolex's chill out a bit.
May 2023 by Terry D
Its a JD, one thing I did notice was the lack of most recent style Nike trainers, staff were very good and willing to help all round the store.
February 2023 by 7 7
The staff are clueless, never have 9.5 in trainer size and never have xxl in hardly anything absolutely shocking store
January 2023 by Sarah Doodson
Where do I start?The staff are rude and don?t care about the customers at all.I Went in last week to witness a staff member being rude to the customer telling them to move out the way with no respect at all for them and Also staff looking at customers like dirt.I Went back a couple days later to see the same staff members stood on their phone and not watching or helping customers.Where have jd uniforms gone? I witnessed a young girl who worked there with see-through leggings on and a top showing cleavage.JD you need to start looking at your staff and how this store is being run.( train your staff how to have respect for others).
January 2023 by stuart hatton
most of the staff are so young with no manners and don't look interested at all
December 2022 by Emma Waterfield
I had been sent to this JD from the JD in Stockport to swap a pair of trainers for a bigger size as this was the only store with a pair available in the bigger size. We was told we were not allowed to refund or exchange till tomorrow (after being sent from JD in Stockport) anyway spoke to the supervisor as the Manager was apparently in later ? who just refused with no apology and was very unhelpful ?I?ve had to pay for another pair of trainers ?.. when could they have just simply exchanged them ?. When all the other JDS were? youCould see all the staff didn?t want to be there uninterested and being unprofessional on the shopFloor ?, will not be returning shame on you JD
December 2022 by Becky Walklett
Just been to this JD for my kids to spend their Christmas vouchers. We got told that we couldn?t spend them in store it had to be online. Which I have confirmed we can spend them in store! They were just rude and not very helpful, my daughter is 7 and is just learning about money and spending and customer service and this was just the pits. Definitely showed her what not to expect from a retailer.
My advice would be crack a smile, be a little more helpful and if you don?t want to work in retail then go somewhere else, there are plenty of people out there who are looking for jobs and would be so happy to be in your shoes!!!
December 2022 by It is Mel
Horrible. Followed round the whole shop asked for a football, put it behind the till and when I went to go get it it had gone.I think I know the manager and I thought this is why we were being discriminated against but after reading the rest of these reviews I think it?s just the service here..
December 2022 by Jake Amtoh
Very rude staff wouldnt have them on house front for any store. Wouldn?t recommend this jd; whiterose one is much better
