August 2023 by Andy Jepson
Friendly staff who had a few items in stock we could not find elsewhere
July 2023 by Phill Bolt
Not very efficient dealing with prescriptions . They seem to suffer lack of attention and full off excuses , when they are incompetent to dealing with simple questions. Overall this Droylsden branch is filthy, dirty and dust on shelf?s.. Very under stocked with always short off essential items.
July 2023 by Sue Prince
You have to queue outside in all weathers to wait your turn to go into the shop to collect prescriptions or to shop (even after COVID) prescriptions are always about a week later than they should be. Still waiting 7 days after a repeat was authorized by doctor. That's not the first time either.You get a great view of the shop lifters too that go in and out 2 at at time and no one does anything they run away then come back for more after 5 minutes. No goods on display so you can't browse. Staff have said there is nothing they can do about shoplifting. They have already shut one Boots down in Droylsden you may as well close this one. I know of at least 2 people that changed to Tesco this week alone for repeat prescriptions at least you get repeats in 2 days.No one wants to see a brand like Boots leave a town centre but the Boots management and police for the shoplifting need to get a grip on what's going on. We had been loyal customers but not anymore. Especially when it comes to your health Such a shame.
May 2023 by Ben Thomas Murphy
Feel sorry for the staff with the shop lifers I definitely need a security guard I highly recommend. There was no staff all in the pharmacy running around like headless chickens. Definitely avoid it will be closed soon. seems like boots don't care about there's staff or customer
April 2023 by Bexxy N
Omg answer the phone. It's ridiculous. My medication was sent over Tuesday. I'm trying to see if it's ready which means making a unnecessary trip up there because it might not even be ready, if you answered the phone I'd know.
April 2023 by Stav petrou
Possibly the worst boots in the UK, always late opening, then you have to wait for the computers. Zero people skills on top
February 2023 by Tj Suleman
Always an unpleasant experience. I've been about 10 times.Staff isn't nice. Not enough staff which is probably why they're not very nice. Very long queues. Staff don't know how to stop a conversation and move customers along.No makeup products are sold here.The shop itself is a little dilapidated.People go here when they literally have no other choice.
January 2023 by Kelly Williamson
Told me that an order would be ready at 4 o?clock same day, went in the following day to pick it up and they said I never ordered it plus nobody answers the phone?useless
December 2022 by Grace Bash
Worst store in the UK, they never answer phone, they promise to call back hut never do, I've been 4 times to collect order and still nothing, honestly they are a joke
October 2022 by Denise Davies
I'm changing pharmacy, if they're too busy to answer the phone, they should hire more staff. Simple.I wouldn't mind if it was every now and again, but, anytime your ring them, they don't answer.
August 2022 by Sarah Wildes
It would be really helpful if the staff could answer the phone once in a while rather than making me make an unnecessary journey to see if my prescription has been received. I will be considering changing the place where I send my prescriptions as not answering the phone is very unhelpful and frustrating.
July 2022 by Raine Hollingworth
I just don?t understand why you don?t answer the phone. I?ve been waiting for my daughters formula now for 3 days and still not heard anything and when I try to call no answer. She is now got no formula left and with a dairy allergy I can?t exactly buy any from the shop. Fix it.
June 2022 by John Lyons
Shocking situation, long queues of people stood outside in all weather. Many elderly and informed. Staff don't seem to care and stand around inside ignoring the queues.
June 2022 by Daniel E
Make you stand outside like a right lemon and then when you do get in the staff are rude and unhelpful
May 2022 by Sarah Milner
It would be helpful if they answered the phone it's so bad I did mention it one time when I complained about a member of staff. but nothing got done. Also you always have to go back to get an item they don't have in stock which is appalling. It's about time as well that waiting outside to go in is stopped it was months ago this store was robbed why should the public have to suffer just because no mark druggies go on the Rob a store like boots get some security.
