October 2023 by M A MALIK
Their opening time is 8:30am that means they should start serving customers at this time but one of their lady came late today and she opened the main door at 8:33am. I was already waiting there since 8:29am, I entered the pharmacy at 8:34am she started shouting at me saying give us a few minutes we?re not ready yet. I said I have to go to work and it?s your fault you came late and open the pharmacy late too so you should be apologetic instead being rude, your opening time is 8:30 not 8:33. She then realised her mistake and calmed down. Such a rude and pathetic service. No customer service manners. This happened today on October 2, 2023.
April 2023 by Charlotte Hodgkinson
What an absolute abomination of a pharmacy, waited over 40 mins to be sent to and fro to the drs surgery to get an NHS number to track..AVOID AVOID AVOID!
March 2023 by Tariq Abbas
Awful service, I would?ve given 0 star if I could always make you wait 40 mins to collect your prescription when it?s only a 3 minutes job. Not sure what had happened to our health services they doing it on purpose so that we die and they don?t have to pay us pension.
March 2023 by Jay Miah
Always long wait the staff are lazy they make you wait for hours for no reason at all. I think they?re doing it on purpose they hate everyoneThank you.
December 2022 by jessica west
Wait half a hour for they to tell you they haven't got your medication used to be a good pharmacy but not any longer.
October 2022 by D M
What an absolute sham of a pharmacy. Want to call to check? You won't be answered. Want to get your prescription in their advertised hours? Good luck and hope they've not randomly closed. Want to get helped quickly? Hahahaha, enjoy your unnecessary wait. Want someone who a shred of empathy? You won't find staff with that here. Want competency? You're better off elsewhere.They shut early half the time without any warning and the staff have no sympathy for people who need their prescriptions. I arrived at 5:25 to be told "we're closed now at 5:30 because of staff shortages" I guess 5:25 is the new 5:30 that also happens to be the new 6. They were closed at 2 pm two days before. If you work normal hours and have any kind of commute I guess you're out of luck. I went to the GP to see if I could be helped and 4 people were there already needing prescription help. They could be putting people at medical risk with this.This is a poorly managed pharmacy and they've left me without medication for days due to their lack of transparency with customers. This isn't the first time this has happened either. Even when I order as far in advance as I can I am left without medication due to their erratic closing times and inability to hold staff. Even when you get there in time for left waiting for ridiculous times and sometimes there's queues out the door. Or I've been ignored for more than 5 minutes at a time when there are multiple people behind, some who I've witnessed not doing anything. This place has really gone to rubbish and there's no point in using them for any regular prescriptions. Switch to Cohen's or Gatley's.
October 2022 by Virginia Moran
This pharmacy used to be brilliant until it was taken over. It now offers appalling service, long waiting times, items unavailable, perscriptions not processed and over worked staff! I shall be moving.
October 2022 by Shay Miah
wow. shocking service. the worst pharmacy EVER!
Good luck ringing these guys. absolutely ignore the phone at all times
August 2022 by Shay Miah
Awful service and system. Not sure what has happened to our health service. But everything is problematic. The wait time for a prescription is a joke as well.
June 2022 by Nadeen G
Do not pick up the phone. Slow service. Charged me for three prescriptions when only asked for two medications. Waited 20 minutes for them to package my medication only for them to tell me they didn?t have one in stock. Told me to come back after 12 the next day, which I did, only for them to tell me it hadn?t arrived and to come back the next day. Came back the next day and the pharmacy was closed until further notice!! Staff had side conversations while customers had been waiting for 30+ minutes. Avoid at all costs! Save yourself time and effort and go somewhere else
June 2022 by Sadie Barnes
Absolutely disgusting service!Long waits, young man behind the counter being aggressive and very rude. No apologies, no nothing. Staff were having a laugh and joke in the back, laughing over telling a customer they haven't got something when they've made her wait 20 minutes just to tell her. I've now changed my chemist. Won't be stepping foot through that door again.
June 2022 by Ange La
I waited at least 20 minutes to collect my already prepared prescription, there was no apology to any customers regarding the delay or explanation!
November 2021 by Jolanta K-B
Rude, unprofessional. In last 4 months have not managed to request my repeat prescription on time or correctly. Some staff think they are above everyone, but can't even pronounced simple meds correctly. Gave them 2nd chance after boots in Eccles closed but it was a big and horrible mistake to come back. Each time I'm there someone keeps arguing with them about their meds. Stay away.
November 2021 by Lauren Adams
Lovely pharmacy to deal with and the staff are extremely pleasant. If there are ever any issues regarding prescriptions they always go the extra mile to make sure you're kept up-to-date or the medication is received as soon as possible. Thanks a lot to the team there!
August 2021 by fasolanta
Rude, unprofessional. In last 4 months have not managed to request my repeat prescription on time or correctly. Some staff think they are above everyone, but can't even pronounced simple meds correctly. Gave them 2nd chance after boots in Eccles closed but it was a big and horrible mistake to come back. Each time I'm there someone keeps arguing with them about their meds. Stay away.
