January 2024 by Google user
I won?t ever use this pharmacy again. Was sent there by 111, the pharmacist diagnosed tonsillitis (which I already knew) and refused to refer me to the out of hours service and sent me back to 111. After making some calls, including to another pharmacy, I was told 3 times that only he could refer me so I called him back, and he kept refusing. I had to be very firm in the end to demand that he referred me, and I even gave him the number to call. I went in there feeling ill, but after the call with him I felt 100 times worse. If they are using Locums from out of the area they should know the correct procedures! I was confident enough to challenge today, but not everyone is, and others could still be going around in circles ?
November 2023 by Peter Whiteley
Most unhelpful chemist ever if possible don't use.
September 2023 by Christy Gallagher
Highly recommended, the staff are all brilliant
September 2023 by Susan Fergusson
this must be the worst pharmacy ever! a pompous idiot of a pharmacist refused to give my carer Chloramphenicol eye drops! insisted that he must see me and argued with me on the phone I told him I was disabled and housebound to no avail! I have been buying these eye drops for years from this pharmacy without problems ! the man is a rude, insensitive idiot !! you would think I'd asked him for heroin not bloody eye drops!! avoid, avoid, avoid this place like the plague and I will never, ever set foot in there again!! this man should be dismissed ASAP !! it's not as if Well pharmacy's have a good reputation anyway but this idiot needs to go NOW !
August 2023 by Lauren Mclachlan
Trying to contact this pharmacy is awful! Currently 17 unanswered calls and 6 of which they've put the phone down!Stuff rarely in stock and can't drive to pick up meds :(
June 2023 by Deb Z
Sometimes they don't have medication in until next day sometimes they can't get a medication but don't tell you until you question it at which point they tell you to go bk to your Dr for a different mg/ml after all that messing about. It's hit n miss. The staff are really friendly and helpful though and they've always given me good advice when I've asked questions regarding myself or my toddler ??
June 2023 by Liron Addlestone
Would give zero stars if I could. Trying to close early and refusing to serve people even though they?re open. Turning away people needing antibiotics and time critical medication. Massive queues. Save the stress and go elsewhere.
April 2023 by Lorraine Monaghan
Vaccination Team are amazing! Organised, friendly, knowledgeable and professional.
April 2023 by Rebecca Coldicott
Quick efficient and friendly?. just what the doctor ordered!
April 2023 by Fiona Beck
I wouldn't even give them one star - I have had enough of long queues, medication not being in, then you go back and it's still not in. They're okay if it's a repeat prescription, but if it's something urgent you have no chance! I have moved my business elsewhere.
December 2022 by Pauline O'donnell
Been using this chemist for nearly 20ys but for the last months they been missing medication off...it certainty has gone down hill now have been told to order my prescription myself ... Bad service .attitudes
October 2022 by Manda Lawton-jones
The current manager is rude and unhelpful he is deliberately obstructive when it comes to my disabled son?s medication- the other pharmacy staff I can?t fault they are vey helpful and friendly
August 2022 by lobonski
Always missing items. Rude, ignorant staff with a touch of condescending added occasionally. Prescription took 7 days to be told they couldn't get the item anyhow.
April 2022 by Donna Harris
Brilliant pharmacy, lovely staff and they go above and beyond for customers
February 2022 by Andreia Monteiro
Awful staff!They lie to you.We have been told we collected prescriptions that we haven't and made to look like liars.We're given the wrong medication and less doses then the prescription advised.Staff were rude and disrespectful and blame the patient or the GP for their own mistakes.Issues have been addressed and no one looked in to our issue ever.