October 2023 by Steve Kearns
The opening hours shown here are MASSIVELY INCORRECT - they should be as follows: Mon-Fri 8am-10am, Thurs also opens again 4pm-6pm, Sat 8am-12 noon, Sun Closed. I have submitted the new hours to google with a photo of them taken outside the office, however the Royal Mail staff advise that they have changed the times on their website and also informed google months ago of the change but google have not bothered to change them here yet - anyway I hope this helps spmeone and saves them the wasted journey I had !
October 2023 by James Backler
Paid extra money to have a parcel delivered today and royal mail couldn't even be bothered to attempt the delivery! Absolutely useless!! Sort yourselves out!
August 2023 by Kel Taylor
Delivery has now gone from daily to one day in 3 if you are lucky
August 2023 by JohnnyO
Went to collect a parcel from The Hyde branch,as the times online say they are open but when I got there they had a sheet of paper taped over the original timings board with new very limited times, making it impossible if you work to collect anything, waste of a journey they need to update the times online, Royal Mail JOKE !!!
November 2022 by Donna Mac Hugh
Each time I agave gone into the dept the guys have been extremely pleasant.x
December 2021 by Mike Reape
Hopeless delivery office, always a problem with mail and never arrives on time (or gets lost). On top of that, rude staff that won't do anything to help.
July 2021 by Wez
Had a few parcels delivered here and genuinely never had any issues. If you fancy never seeing your parcel ever again, have Hermes handle it. But RM have always been competent IMO
July 2021 by Martin Godwin-Meynell
Opening times a joke which has resulted in my parcel being sent back then resent.Useless staff who would not give me my parcel as it had my nickname even though I had several forms of id and proof of address yet he would be happy to give it to the person who use to live there????This has resulted in me now being charged again for postage which I can assure you will not be going through Royal Mail and there incompetent staff, absolute joke.
July 2021 by Daniel Hinchliffe
I had a sign on my door asking for the postie to deliver to my neighbours as the app did not work so could not redirect. I put on the sign to give to a neighbour, I paid £8 extra postage to have you take it back....quite clearly NOT even atempting a neighbours house, 9 people in...you were watched walking away from my door after 14 seconds and getting back in your van. Lazy and useless service from hyde.....incrediby rude staff after a regualr worker moved position.....I hate this company and ESPECIALLY the Hyde dept. Don't expect any kind of positive outcome...no matter what.
July 2021 by Ryan Fletcher
Consistent "missed" deliveries, despite working from home and there being at least one person almost 24 hours a day and having a very loud working doorbell. Frustrating doesn't cover it.
July 2021 by Janine Bailey
Disgusting drove from knutsford to pick up a parcel.. One set of opening times on card delivered 19/10/20 notice on door of delivery office showing totally different opening times from 1/9/2020. STOP USING OUT OF DATE CARDS THEN!!! Tried to ring no answer after 10 minutes... Hopeless
March 2021 by J B
Disgusting drove from knutsford to pick up a parcel.. One set of opening times on card delivered 19/10/20 notice on door of delivery office showing totally different opening times from 1/9/2020. STOP USING OUT OF DATE CARDS THEN!!! Tried to ring no answer after 10 minutes... Hopeless
March 2019 by Jamie Byfield
On the MPS and still get loads of unsolicited junk
February 2019 by Stewart Hadfield
One person serving at its busiest time.
February 2019 by Ram Arslan
Miserable staff its like they have been forced to do the job even when they are out on the area delivering miserable if I could rate them minus 5 star I would.
