September 2023 by Salmon
Nothing but problems never have my full prescriptions.Waiting 3 days for 8 tablets owed to be delivered.Now no medication for over a weekend period.Staff telling you your prescription is not on the system and then when you return to question it, another member staff finds your prescription.Stood around talking while I was stood waiting to be served
June 2023 by Sara Ramsdale
Pharmacist seemed smug in trying to contradict what a doctor had told me regarding a recommendation of dioralyte to help my poorly child. Not helpful one bit! Won?t be returning anytime soon!
May 2023 by Alexandria Wonta
These last few months have been absolutely awful. I am disabled and I am on a lot of medication including (Morphine). I have been on oxycontin for years and last month I went to get my prescription during my work break because i hadnt received a text to say it had been done yet and i only had 1 tablet left and it was Friday.(I put my prescription in with 10 days notice woth my GP) I was told its not Been done as its a large prescription so we put it at the back of the pile so can you come back in a couple of hours. So I went back on my 2nd work break to be told we have no medication for you which I can't not just not take it. I need it for chronic pain management and I am addicted as I have been on these for many years and missing 1 tablet causes a severe reaction to the extent I would rather not be here.. I am disabled and work full time so I then had to call work and travel to 7 pharmacy's until I was able to get hold of a few tablets to carry me over the weekend till they could order more in. (8 miles away -16miles round trip) if it wasn't for my family ring around I am not sure what would have happened other than being admitted to hospital.. This month I put my prescription in again and I've called and called and called and no-one is picking up . I have a day and a half left now and I scared.. I don't know what to do because they are not answering the phone at all... I need to see if its been done to collect..
April 2023 by Emma ?Emma jane? Knowles
The staff right now are great. Helpful when needed. Another of the staff, well all the staff don't stay in the job for longer than a year. One Christmas the pharmacist didn't turn up for work so there was no one to give out the medication so had no medication over Christmas then asked why I'd not picked up my medication earlier ???
March 2023 by Joanne Blore
I have had a few teething problems here but all in all they are great. People have to remember that this store can be so busy the staff don?t have time to answer the phone. If I have a question I ask and normally get a proper answer. Luke, the manager has gone above and beyond for me and I really appreciate that. Thanks guys.
September 2022 by Andrea Perrin
Lovely new guy in there. Very very helpful. Extremely polite and caring. Works very hard too. X
June 2022 by Jda Ifr
This pharmacy has lost its duty of care to its elderly patients . For years my Dad who is housebound has had his medication delivery . It?s weeks now from ordering his medicines before if we are lucky they are delivered. In fact the latest prescription which thankfully was just some cream was ordered 3 weeks ago and still not arrived . I have today had to make a 50 miles trip to pick up his urgent medication . He?s lucky that he has a family , god help the old who do not . No phone call , no nothing you should be ashamed .
June 2022 by H Chambers
So professional, polite and welcoming staff. I have just recently changed my pharmacy for that very reason. Always have my prescriptions ready when expected rather than substantial delays at other local pharmacies which often leads to a back and forth conversation between me, the GP and the pharmacy. Your staff are a credit to the Well brand name. Thank you!
February 2022 by TINA JARVIS
Do not answer the phone! Give incorrect amount of tablets after a very long wait! Service shocking!
August 2021 by Lisa Knowles
So glad I changed chemist to this one.Medication always ordered on time .Staff are always polite and helpful
August 2021 by Richard Wilson
Good chemist always ready to help
September 2020 by Al
Very helpful staff got me sorted with my Flu-Jab in November after the NHS 'forgot' to send out a reminder in October, but managed to send me one in December to tell me I'd missed it.
September 2020 by Ali C
Staff are brilliant.
April 2020 by Nicola Hobson
I am absolutely disgusted in how me and my daughter have been treated today by the staff present I will be making a complaint !
