December 2023 by Laura Peters
Terrible experience at next leigh. I stood with all the other chumps in a 14 long queue waiting for our click and collect (me being half way down) After 10 mins waiting to see the woman behind the counter she proceeds to just read names out of parcels she had found in the back. None of which were mine. When I did get to the counter its like I was invisible to the "Karen" behind the counter. After a lot of Karen's going back and forth I finally got my parcel with no interaction of a apology nature just her of course saying it was my fault I had to wait as I had been unable to use the computer check in system which was clearly on the blink. Terrible team of staff with zero customer service skills. Won't be using this store again.
December 2023 by Emma g
Ordered a burger without a pickle comes with the label no pickle . Opens burger an there a pickled slap bang in middle. Is isn't hard to make a F ING burger !!! Can't make a burger for it takes more than to 2label a burger then get a new job FFS ! MC Donald's Leigh Asda . Sort your staff out manger banging about throwing he's wrap in bin don't let the public get to you just train your staff better . Mistake noo not frist time in the last 10 years IV been using it an got a pickle on my burger with a label saying no pickle ...
December 2023 by Navigator652284
Don?t see the point of the drive thru if they tell you to park up then don?t bring your order out, in the space of 15 minutes saw people get their orders and drive off and in the end I had to go in to collect it, wasn?t even a large order. Staff always friendly but think the park up things a joke
October 2023 by Geoff Parkinson
Great places to shop for all men?s and women?s clothes also children?s clothing
October 2023 by Danny W
Have to say for a big chain company it's absolutely shocking.chips more stale than a 6am walk of shame thought I'd try the new philly cheese burger save your money don't bother plain cold nothing on it that it advertised hot apple pie yea enough said I don't seem to grasp this place either send half an order or its cold as someone that works in the restaurant industry you got to ask your self would you eat the crap you send out because I'd be ashamed no pride what so ever dogs wouldn't even eat it .
October 2023 by Daxing246
Yet another order that is missing a meal. Everytime anything is ordered via the app, there is something missing. It has now got to the point that uber eats who deliver on behalf of mcdonalds via the app will no longer refund due to the constant mistakes the restraint is making. How do get this so wrong, three times in a row. I should have learnt the last two times... avoid delivery and check your drive through....
August 2023 by Kinneysimon
I used the app to order than we were waited in the car for 20mins while everyone in the drive thru who were after us got served, than I asked a guy about our order he didn?t say anything useful than I asked a ?manager? when I saw him and he WROTE DOWN MY ORDER TO A PAPER AFTER 25mins of wait. Than a guy brought our food without the drinks and I realised that they overcooked the fries and they had a strange reddish brown look and they were dry af. The guy said it was fresh but it really wasn?t. I asked him to please bring me a normal fries and he took the bag and never came back. After 30mins of wait we went inside and they were incredibly rude to us even one of the girls asked me if I wanted anything else? Like, yes maybe do your job instead of provoking hungry customers who just want to get their food.. The customer service at this place is absolute 0 they should just shut it down. Finally we got uncooked fries and overcooked fries as well.. Never go there again?
August 2023 by Roger K
ordered food only one order on the board 11 mins later and 13 other orders were passed to customers my order no was taken off the board.when I asked what the delay was told they were waiting on chips.ironic as the two customers who ordered after me ordered exactly the same.when order was handed over chips were fresh big mac stone cold.hardly surprising as it had been sat in tray near drive through hatch.absolutely c#ap i didn?t think this restaurant could get worse.I was wrong.
July 2023 by Julie T
I?ve visited this restaurant several times and it never gets better. The tables are piled high with rubbish because the bins are overflowing. Today the floor was wet through because drinks had been spilled but staff aren?t willing to get out a mop. The upstairs restaurant is rarely open and has a sign ?Closed for Cleaning? - that?s the biggest joke yet! Also the food collection guys calling to collect internet orders get served before anyone else, awful service.
June 2023 by Rebecca B
Absolutely shocking service, we were waiting outside for over 20 minutes before going in to find out where our food was they had put our ticket in the bin and wasn?t preparing it, another 25 minutes waited for them to get our food. This wasn?t the first time they have messed up, we have previous order 2 times for a delivery and both orders were incorrect, missing happy meal and the other missing a meal, they weren?t bothered about it and didn?t get the missing items to us. Won?t be using this one again, staff not helpful and shocking service.
March 2023 by L8295DQlorraineb
Just had food delivered ,not something we usually do ,wasn't cheap but thought it's a one off so why not ,chips freezing ,tasted as though they had been sat for ages ,burger ordered with extra bacon ,no bacon on burger ,chocolate milkshake ordered tastes like vanilla, definitely won't be bothering again
January 2023 by Stephen S
Second time in the last couple of weeks I went through the drive through Mc Donald's Leigh. Both times not busy but waited 5 mins at the ordering stand. They then proceeded to take orders from the other bay even though they had only just pulled up. Payment window very abrupt. Then pick up point no hello/ thank you or kiss my bum. Not a word. Mc Donald,s seem to be just geared up for Uber and just eats, and are now not bothered about their old customers. Very poor service.
November 2022 by Peace Place Holistic Therapies
Wow, is Caroline the most rude, ignorant, miserable staff member ever?!? No please, no thank you, no hello? in fact, no engagement whatsoever!
November 2022 by Chris O'Leary
Clearly not enough staff, even though the upstairs till says ?Pay Here? it?s actually online collection only.Found this out after I queued for 10 minutes only to be told I need to go downstairs only to queue up again.
July 2022 by Ian Whittington
Following a recent refit the mens section has been confined to the back of the store with one pitifully inadequate changing room/shared disabled facility. Wo betide you if you try to use the plentiful womens changing rooms.. my advice ?Just go to M & S instead
