April 2023 by Terence Jolley
Are signatures never collected on recorded/signed for any more?i posted three items to sports village to be signed,no signatures/no tracking online-assumed lost-sent it all again recorded no signatures-assumed lost- two weeks later sent again recorded-nothing signed for presumed lost--in the end i phoned the facilities team at sports village-all my letters had landed but just with all their unsigned mail but was there. why sell a service as signed for if it just goes as standard post? this week sent three recorded parcels-two landed the next day and were signed the third one is still out there somewhere almost 7 days later.
March 2023 by Cheryl Parker
Went into Westleigh Post Office week last Monday had a card weighed n checked size, had postage put on to Clayton Le Woods, card was for a special birthday, still not arrived. Very upset. Told don't need proof of postage. First birthday for my friend I have missed in over 50 years thanks to Royal Mail. Very unhappy.
March 2023 by Carolyn Snowdon
App said ready to collect but when i got there, it wasnt. 'Still processing todays returns, I should be finishing at 6, but this lot will probably take me until 7 so it wont be ready to collect today'. Made to feel like a nuisence. Shame the customer service wasn't more proactive like 'I'll see if I can find it for you'.
January 2023 by Jane Shaw
Lovely staff, convenient location to collect items from. Bit of parking for customers would be useful, though!
January 2023 by Linda Johnson
Discusting service today man didn't even knock on the door to deliver a parcel I Leigh at 11.55am do t want to put address in Leigh just posted a card through and scarped befor I could get to the door!!!!!
December 2022 by Paul Wronsley
Fast and friendly service.
September 2022 by Dave Shaw
They were on strike the first time I visited. Open the second time.No public parking. You have to squeeze in along the street.
July 2022 by patrycja kucinska
It's joke that my partner can't collect parcels with my permission and with me, my I'd on the camera. All parcels will back to sellers because I'm on long holiday.
April 2022 by Michele Oliveira
I was there several times, picking up some letters and boxes.Al of them were very helpful and kind.
October 2021 by Jon Hindley
Closed due to ilness when i got there but the sign showing this, wasnt on the gate we had to wait by but on the door inside the locked compound
September 2021 by Audrea Jay
Miserable, bordering on rude man on the other side of hatch. Someone was having a problem with a parcel they hadn't had, he seemed very unhelpful. Caused a congregation on a freezing day inside what was probably around a 10 metre wide,10 metre long room as you entered the door. Very crammed in. So waiting ages to pick up a parcel.Definitely need ID to pick your parcel/ mail up. Otherwise you won't get whatever you went to pick up. Parking is also an issue. You can't park outside or even near on some occasions.
September 2021 by Allan Ridyard
We had a problem with a parcel being Delivered to another address in the same town.after going to the Sorting office they said the parcel Had been delivered to an incorrect address 4 hours later the parcel was dleivered by a postman .the Marks and Spencer label only showed the name and postcode.othrwise it would have been a perfect 5 stars
September 2021 by Sarah E
Website shows it is open until 2pm on a Saturday and it even states that these are the revised opening times. Turned up today and it actually it closes at 12! Sort it out Royal Mail, such a basic thing to put right and spare your customer the inconvenience.
January 2021 by Sarah
Website shows it is open until 2pm on a Saturday and it even states that these are the revised opening times. Turned up today and it actually it closes at 12! Sort it out Royal Mail, such a basic thing to put right and spare your customer the inconvenience.
September 2020 by Andrew Ogdon
I had a attempted delivery of a parcel at my home address and unfortunately no one was home to take the delivery, so a card was put through my letterbox.On the card, instead off showing the opening hours it instructed its customers to check the website.Upon doing this it stated that it was open on a Wednesday till 1630hrs; so after rushing to get there before it closed, I was met with a closed gate and a sign saying it closes at 1100hrs!I would like to think i had miss read the times, but three other customers turned up and couldn't understand why the depot was closed, when the web site says the times have been amended and should have open till 1630hrs.I think there's going to be a long queue on Saturday, as this turns out to be the only day you can collect your parcels if you work Monday to Friday!
