October 2023 by Hayley Jaworska
Had my brows done and haircut here today . Everyone was super friendly. Leesha cut my hair, listened to what I wanted and did exactly that- conversation flowed , so was not awkward like it can sometimes be at hairdressers . Shame they don't do card tips as I don't carry cash and all the cash points outside were out of order, so I bought something in Asda thinking I could get cashback to be told they don't do cashback at the tils either ?????. So I felt slightly bad for not leaving a tip as I usually would but was unable to. I will remember for next time :)
October 2023 by Barry Little (Bazza)
One of my friends was shopping in your store and was falsely accused of stealing without proof and manhandled by staff and security in the car park then was mocked by one of the staff for his dyslexia (the guy to the left). Disgusting behaviour and how not to treat customers who had paid
October 2023 by jay jay
All this false information on Google reviews is shocking as a customer it's an amazing place. People who post pictures of other people on here are defamation of character and unlawful. Under the data protection act you can't be posting pictures of other people like that. So I hopefully Google will remove these pictures
October 2023 by TallulahBelle lucas
Was stopped and search before even exiting the shop when I ask why I was told it what they do to everyone which was not true. I felt extremely uncomfortable and weirded out as two security guard surrounded me looking through my tiny bag when I had shown the item I purchased in my hand with the receipt. Will defo not be coming back to this store again
October 2023 by karon knapman
Asda has become quite expensive on almost everything over the months. They seem to have fazed out a lot of the 'cheaper' alternatives of everyday foods, tins, and packages. Some of the prices of tins especially, are now at a ridiculous price, and I refuse to buy any if them. Some families are struggling to do a weekly shop due to the price increases. Even the clothing is expensive, compared to a year or so ago.
August 2023 by Syed Munawar
Date of visit 14th August - time of visit 17:50 .I am not surprised to see a lot of comments about staff agression ,rude behaviour and bullying as I went through most appealing experience in my life and it really had made me not to do any customs with asda eastlands in future .I had went to collect order and after waiting for 20 minutes I was told by staff they don't know how long it will be as they are busy . Upon requesting time I was treated badly and went to customer service desk to escalate this to manager .On service desk I met a lady who had said nothing can be done and refused to call manager despite pleading multiple times . Eventually she used swearing words and started shouting . I then asked her name and she had refused and further went on using her degraded remarks and shouted . The lady had grey coloured hairs and it was an experience of a life time . As I was speaking to her security guard called stuart came and dragged me from back and asked me to leave . I asked him why he was asking me to leave and he said I was being abusive . The reality was very contradictory as request to speak to manager had become like impossible task in the world and being bullied sweared upon and shouted at resulted in me being asked to leave .I had told security staff that he should not use force when his own staff was swearing and it went to deaf ears .The whole experience was heartbreaking as Asda once had its reputation but staff there act like mad children.Soon the manager came and without speaking he asked me to leave too. I asked his name and was told I don't need his name . Manager was rude and aggressive .This whole experience had made me evolve my perception about Asda brand and has made me feel sad,heartbroken and upset and this has caused a lot of pain and anxiety as how this world has become now a days .The cost of trying to speak to manager resulted in bullying ,agression ,swearing and use of physical force from multiple staff members.I wish staff and management and security were trained and to treat customers like humans .
August 2023 by Charlie Cupik
I have visited the canteen many times as I work next door to Asda. The staff in the canteen have a ?can?t be bothered? attitude, they stare at you waiting for 5- 10 minutes and ignore you even though my order always takes 30 seconds to do. They will only serve you when you ask them to, they clearly have other priorities bar the customers. The attitude and the way they talk to you is unprofessional and rude, they don?t have motivation to serve customers.
August 2023 by Phill Bolt
Very aggressive staff member to a vulnerable person who is a regular customer.. This person was making a point regarding the pay point / self service in a nice kind manner .. He was then Mocked and insulted by this member off staff in front off other customers. This innocent person was then surrounded by four security staff in a intimidating manner.just untrained, lacking empathy, as profit?s come b4 customer friendly service.. Self service area has very untrained/ unfriendly staff with lack of empathy , Without any further service to support the ageing population with memory/ dementia issues.
July 2023 by Jeanette Robertson
Really big asda they also have a decathlon as well in the store
July 2023 by Gemma Bender
Bad experience. A large amount of the produce was moudly. The strawberries I got were mushy days before expiry and the blueberries were tiny and rock hard. Perhaps it was because I went on a Friday. The selection was not as good as other Asda superstores.
July 2023 by Emma
Great supermarket with everything you could need.Lots of free parking and a drive through petrol station.
July 2023 by Dawn Benson
Cafe was terrible. 1st & last time there. Ham on the toasties was cheapest ever. Debris all over the floor, dirty tables & the flies???
July 2023 by Linda Grech
The worse pharmacy anywhere the waiting time is ridiculous ?every time I've been there it's the same thing they say to you can you come back in half an hour or come back in an hour or tomorrow its the worse pharmacy same thing all the time I will be using a proper chemist from now on no more long waits
July 2023 by gary scholey
I've had to pay £40 parking fine even though the store was closed, don't ever come here, if an event is on at the Etihad you could get stuck and get fined, I will never shop at Asda again.
July 2023 by Tia Brown
Asda express diner. Your extra special Italian Flatbread with ham, cheese & dejionaise is a joke. Your extra special range on the shop floor is exactly that. In your diner it?s cheapest cut of ham, hardly any cheese or dejionaise flatbread barely toasted and it comes on throw away plastic plates