October 2023 by Patrick obrien
very helpfull young lady called janice at longsight branch#helping customers to use card machines etc thank you
August 2023 by Clover Bennett
Took my father in too this branch today for some help with his account the the cashier was very rude and unfriendly his attitude was very off when i challenged his behaviour he proceeded to tell me that his counter closed a 330 and he was doing me a favour my father has very little sight and was very up by the treatment we received very unprofessional totally disappointed
July 2023 by Super Duper
Very busy brunch and only one staff
June 2023 by John Barnes
Absolutely appalling service I went the morning of 26june and there was a man who was being extremely rude telling another customer that a ladys account had been closed the lady had been there a while and was clearly in distress he then pushed her pram into another room so they could try to accommodate her better but he did this on a very abrupt manner , also many customers were trying to jump in the cue and nobody said anything staff are extremely rude and have poor customer service skills the man today was clearly on some sort of power trip what an awful branch ***edited 28/6 . I have just seen your response and you have diverted on the issue it?s not my banking I have an issue with or the que it?s the rudeness of your staff and their treatment of vulnerable people . They do not know what they are doing and need to learn basic manners and customer service telling people in the bank other people?s financial situations is appalling, staff have no empathy or manners what so ever
June 2023 by Mohamad Rostam
Long queue all the time very bad service
June 2023 by Jamil Abdulkader
We have been coming to this branch for quite a while. The Staff are always friendly and helpful. We wanted to make an international transfer and Ferzana helped us fill the form and was very patient with us.Thank you .......
March 2023 by linus Jsph
The heartbeat of the businesses around it.
December 2022 by Faysal Ahmed
Good service and respected customer ?
December 2022 by Haris Mustafa
Rude staff including branch manager. very bad customer service.
November 2022 by Adam Khan
Such unprofessional & discourteous staff. They lost me as a customer years ago, when the cashier lady looked at my account & rudely in front if the whole bank asked where I obtained this money from, embarrassing me & my wife. The manager came over & was apologetic for her behaviour. I opened with them in 1998, they lost me as a good customer. Their loss, as I took my business elsewhere.
October 2022 by HAN JEEE
Such unprofessional & discourteous staff. They lost me as a customer years ago, when the cashier lady looked at my account & rudely in front if the whole bank asked where I obtained this money from, embarrassing me & my wife. The manager came over & was apologetic for her behaviour. I opened with them in 1998, they lost me as a good customer. Their loss, as I took my business elsewhere.
October 2022 by Dhayib Omar
very bad customer service 0 never go back again
October 2022 by Georgia Bocanegra
Agents are awful. Seems like they?re not trained.
August 2021 by Ghulam Murtaza
I've been there today. I've been served by shabs, she has given me the best customer service. Thank you barclays and thank you shabs.
July 2021 by Maha Elmi
With help of lovely Farzana we had a smooth help and support for my aunty... Thank you for it help ??
