December 2017 by Andrew Klan
Would appreciate shorter wait times for cashiers.
September 2017 by Meyrick John Balino Lovell
The service provided pushed me into changing my business account with another bank! Terrible and pointless bank to have in the area when they do not provide any personal customer service and the existing staff insist you use the machines. They are irrelevant staff if they cannot provide 121 personal banking service! And when a complaint is made, no one processes it or follows it through. In addition the manager is completely useless and lied about what she was going to do with the complaint and trained to go around you rather answer your directly when asked. Customer service calls are mostly based in India so made it more difficult for them to handle your queries and issues which keeps you around in circles, intentionally. I would suggest to go with Lloyds TSB and Halifax as most of there call centres are based in the UK and provide a much better customer service to deal with any enquiries and complaints more efficiently. I found their other branches to be the same. Barclays in general is awful - their staff, system and branches are very unprofessional and the way they treat their customers are completely unacceptable.
February 2017 by Kevin McDermott
The absence of a branch has proved difficult and my efforts to use the mobile on line method general ends in throwing in the towel,when I do occasionally make the branch I find the staff very when I consider I am being targeted by scammers the fraud people are already on to them and contact me to reassure they have it in hand Kim.
June 2016 by Simon Jacobs
Mild at best. The cash points break, they don't post the opening times online.
The blue has faded.
April 2016 by damon Knight
Terrible service! Have visited this branch three times now. each time i had to wait at least 13 minutes just to be seen. Not enough staff, then the staff they do have are not competent or professional!!