February 2024 by miss dayah
Good customer service
January 2024 by Ben Graham
Bought an engagement ring in early December and had Selena guide me through the whole process, taking plenty of time to explain everything and make me feel as comfortable as possible with my new purchase!The ring was slightly too small and needed a resize, which a lovely lady named Vanessa helped us with, she managed to get the ring delivered for us in time before my Fiancée had to leave for a holiday.We later found out that the newly sized ring had a manufacturing error, so we took it back to be rectified.Jackie and Anmol were excellent in helping us with the last replacement, my Fiance was leaving to visit her family in 2 days and together they managed to order the new perfect ring from another store, excellent thinking and fantastic customer service from both of them.Overall we had some bumps but the staff were absolutely fantastic in helping us and allowing us to leave very satisfied!
December 2023 by Ellie Harris
I would like to say a massive thank you to Charlotte and the other lovely lady (who I didn?t catch the name of) at beaverbrooks today! Amazing both of them, made us feel really welcome! They welcomed us and gave us hot drinks for this cold weather! Helped us find what we were looking for! We had a slight issue along the way but everything was sorted really well! I am so happy with my experience and i would recommend beaverbrooks so highly! Thank you so much for everything! I will definitely be coming back!
October 2023 by Dan Mercer
Thank you so much to the lovely lady on the 23rd October 2023 that kindly helped me choose my men?s necklace that I reserved online to try on. Also offered tea/coffee. Nothing was too much trouble for her and had a friendly chat about my day. (Which can mean a lot to some).I didn't get your name, I?m sorry but thank you for your help today! Much appreciated!Dan.
October 2023 by How to Horse
Buying our wedding rings here (all the way from the Netherlands) was a fantastic experience! So excited!
October 2023 by Steve G
Excellent service from start to finish! Cannot recommend highly enough and will certainly visit again.
September 2023 by Sarah Lees
My son Just came in looking for ideas for 21st gifts for us his parents to buy him . He?s called me upset at the fact that 2 members of staff serving him were laughing at how many links he would need taking out of a watch. Yes he is very self conscious that he is very small for his age , having the guts to go in on his own is good but then leaving feeling worse about his stature than he did when he went inDisgustingUnprofessional ArndaleJust started a new year at uni trying to settle in and then this happens !I feel Staff training is needed !!!!
September 2023 by Jtan Styla
Got the BOSS bracelet here. Service was superb.
August 2023 by Akib Khan
Very pleasant and welcoming staff. Shanley made a great cup of coffee for me while my friend picked out his ring and Alexandra was really helpful in explaining the differences between each ring to him.
July 2023 by Phil Hopkins
Fantastic service from Jack and the team at Beaverbrooks Arndale today. A thoroughly enjoyable experience from start to finish.
June 2023 by Amy Phillips
Visited and purchased a ring today in the Manchester store. Mariah was lovely and attentive which made my experience feel special. Thank you x
April 2023 by M Waseem
Had the best experience here at beaverbrooks all thanks to this lovely lady called Anmol. She was the sweetest and her customer service skills were ace, made me feel so comfortable and took time out to show me different jewellery to match my preference. Will definitely be back here! Thank you xx
December 2022 by Gemma Lee
I was served yesterday by the very lovely Katie, I was made aware she was a new staff member and I would like to say she did incredibly well. Would definitely return and would definitely opt to have her assist me in future purchases. Well done Katie
December 2022 by Bob Donald
From the lack of help off DPD After they lost my order.To the swift and smooth painless replacement organised by the beverbrooks team can't fault them at all,outstanding.Next time I'll just pick up from the store
December 2022 by Sleeping Kaiju
I was served by a gentleman called Jack, who was extremely helpful and interested in my purchase and reason behind it. He was friendly and knowledgeable. I will be shopping here again and hoping my next experience is as enjoyable as my last.
