January 2024 by Diane hull
I called into Boots to discuss a problem with blurred vision. Justine made me an appointment on the day that I requested and greeted me when I returned for my eye test. She was kind & friendly & explained all the tests in detail, making sure that I understood all the information given. She remembered me from a previous appointment and asked about my mother who had been with me. Tony also remembered me with a cheery, 'Hello,' and he asked about the books that I write. There was a slight delay but Justine apologised & kept me informed. The optician was very efficient & she explained all my results clearly. I am always made to feel welcome & the staff go out of their way to be pleasant & helpful. The lady who processed the paperwork for my new glasses was polite & helpful too.
January 2024 by joy gulmez
Winny was excellent very professional felt very confident with her carry
January 2024 by David T Roberts
I went for a eye test earlier than I was due because of a concern I had and from the moment I went to see the optician Sanya she put my mind at ease. I was then passed on to Nikki to explain the best options for me since I have verifocals and the ones I did have were the basic she went through it in detail and nothing was too much trouble as I asked a lot of questions and chose my new frames and a better level verifocals and yes they cost a lot more, but our eyes are important to us and we should all take care of them.
January 2024 by Susan Day
Hi we went to boot's optician's yesterday we seen a lovely lady called winnie she was amazing very thorough the best eye test my mum has had we found out what the problem was with my mum's eye's they honestly could not do enough for my mum great choice of frame's too fantastic price.
December 2023 by Tiddly Wink
The optometrist was very caring and thorough she helped ease my mind , she went above what was expected staying back after the service was closed to ensure a good outcome
December 2023 by DAVE
Everyone was really friendly and professional, it felt like they were all genuinely invested in getting my first pair of glasses spot on, I've been to a different opticians local to me and the difference was night and day.Very happy.
December 2023 by Dorothy Rimmer
Was seen v quickly, and the entire process was pleasant, efficient and friendly. All questions answered and assurances given.
December 2023 by Cat Swee
Colin was very friendly and informative he put up with my lack of understanding of left and right and following simple instructions. Maya was very helpful in choosing my specs and just a lovley person.
December 2023 by gillian hilton
The staff are always lovely and thorough here. It was pretty busy when I was there - so maybe I will choose a different time for the next visit
December 2023 by Maurice Newton
Staff excellent, good service.Can?t give a 5 star because it was cold in the store, and one of the machines broke down.
December 2023 by Vishal Jairath
Great assistance. I think his name was Joe, really helpful and attentive to my needs
December 2023 by Sanah Ali
The team at Boots Opticians Trafford Centre are fantastic. From walking in you are instantly greeted by a warm welcome. The care and attention they all provided exceeded my expectations. Tasneem is one of the best opticians i have ever come across. She is so friendly and professional. Highly recommended her to all my family and friends. Nikki, Millie, Isha, Justine, Bex, Wendy, Amber and Ellie were all fantastic too. They made my family feel so welcome. Great team!
December 2023 by Jonathan Hughes
I went to Boots because I was unhappy with my previous one. At Boots from the moment I arranged my first appointment everyone made me feel at ease, were welcoming and all aspects of tests and the treatment I needed was explained carefully. They even helped to rearrange quickly a cataract op that I had to cancel. {I am not Jonathan. I am Pamela. This used to be his phone!}
December 2023 by Jack Morgans
Rebecca was amazing. She helped me identify a good pair of glasses after my consultation and even moved my appointment half an hour earlier to save me waiting around. 5* service all round!!
December 2023 by Mee Overhere
Be warned if you get to comfy with your current opticians.. Been part of their direct debit scheme for 13 years.. Went in for an lense check recently because they said the current lenses are being discontinued. Tests went good, the opticians said there maybe a SLIGHT increase in the monthly cost of the new lenses.. I expected an extra £2, £3 or maybe £5 per month on top of my current £13.50.. Today I found out through direct debit it was £33! These scammers don't tell you the cost there and then at the test but take it out through direct debit hoping you'll wouldn't notice THEIR INTERPRETATION of 'SLIGHT'.. I immediately cancelled this payment and the direct debit in general.. Plenty of other opticians around. Gonna avoid Boots totally, spend whats on my boots card, delete their app. Boots is no big loss to anyone anyway.. Remember that what Boots sell is always available elsewhere in every other supermarket..
