yesterday I went to the Nero store in market Street Manchester. The manager Mario was very rude as he assumed I was lying when I said I have bought a 1L hazelnut syrup before from this every store. Last time the manager was the one to sell it herself. He didn't believe me and was very rude trying to send me out of the... read full comment
October 2023
Terrible Neros, its been gradually getting worse but now have to say worst one I've been in, empty cups all over the tables so had to have coffee in takeaway cups. Upstairs tables not cleaned, trays and cups everywhere (no wonder they didn't have any for our coffee) , very slow to serve, wouldn't give free coffee despite... read full comment
October 2023
Called in for a quick drink with a colleague in between meetings. Ordered drink and snack advised trainee batista I had a free drink. She put the costing through and hadn't taken the free drink off. I advised her of this to which she replied you can use it next time. I appreciate this but her attitude wasn't appropriate... read full comment
