Just another Nero - they're all pretty much the same!
Came in limping due to my bad leg. Female staff member (no idea of name but tattoos on arms, very friendly) made it so that I did not have to queue at the counter as she could see I was in pain. Brought my drink over and even offered to get the key for the disabled toilet if I needed it.
Very good coffee and polite staff (my case) recommend the place for a coffee