March 2024 by C G
should really update the opening hours on google went there at 8:30am and there were 2 girls standing around doing nothing who then told me they wouldn't be opening for another 10 minutes. nice one.
March 2024 by semo demo
A small Italian tea room, good quality, we had breakfast for 3 for £18.
March 2024 by Charlotte Witney
Quick service, plenty of seating and
February 2024 by Alistair Holland
Less than two hours ago I tried to buy a coffee but the only assistance I had was from an idle Barista telling me I was "standing at the wrong end of the queue Pal" I felt a little upset that was his only way he could accommodate me despite using a walking aid. It seems strange how Cafe Nero offer and boast of excellent facilities for patrons with disabilities but provide Staff who are rude and insensitive. I wasn't the Barista's Pal and certainly didn't appreciate that he was doing very little compared to his colleague. However, all was not lost. There is a Starbucks over the Road who provided a very friendly fast service. Their restaurant was twice as busy with just as many staff. Who were very polite, friendly and keen to engage with me.
January 2024 by Naseem Bakht Yar
The lady who served didnot note down i needed Oat milk instead made with normal milk. And the hot chocolate was way too sweet so couldnt finish it.
December 2023 by X653FImichellec
toilets need a clean, polish. Thick dust on skirting and picture rail. I attended at 7pm not checked from early morning but a proper clean not done in months. Grime in sink disgusting. Used antibacterial from my bag.
December 2023 by Nicola Zet
I came into the cafe today to order a drink and the staff were very rude and snappy no idea why. They then kicked some lovely girls out who were talking about their bad behaviour, instead of giving good customer service, the lady took out her bad day on them. Please improve ! Very aggressive behaviour.
December 2023 by Meg P
I came with 4 friends on Thurs 16th November around 10am.The initial customer service was poor and staff were rude.My friends drink was poor quality and half full, and when we went to ask for this problem fixed, the staff were rude.The assistant manager for this shift then came up to us and asked us to leave and was appalling rude to all 5 of us. l've never seen customer service as poor in my life. When we asked for a contact for a more senior manager she refused to give a contact for customer support annd refused to give us her name. Awful.
December 2023 by Zaweba Azam
The girl was so stressful, giving me anxiety, she just wanted to quickly make my drink and have me gone, when they didn?t have what I wanted in the first place she should?ve let me look in peace but she was very insistent. Coffee wasn?t great
December 2023 by Amelia Connolly
Disgusting customer service - the service I got was awful. I should have requested a refund after the way I was spoken to. I then witnessed the same girl start shouting at 2 young girls which was so uncomfortable and shocking to watch.
October 2023 by Islam Shabat
Best atmosphere to just go and
October 2023 by Pierre Pantaleon
Good place for a quick coffee or read. Is in a crowded area but is good for a meet with friends.
October 2023 by Jerry S
Coffee was OK. Disgusting dirty places. Had to ask for a cloth to clean the table. Was given a cloth no sorry for the mess. Empty cups piled up on tables. Vile toilets. Avoid...
October 2023 by Micael Barradas
Good coffee and milk free alternatives.
August 2023 by Tracy Williams
Excellent service and trusted quality at this quiet comfortable coffee shop halfway between the University and the theatre.
