December 2023 by Jonny Knight
Staff more interested in chatting than serving, waited for an age for a staff member to check for stock, didn?t bother to return and when we asked another staff member they were more interested in a confrontation than a solution.Would have refused a sale even if they had the product I asked for.
December 2023 by Jill Tyrell
just don?t touch the jeans. someone might have to rearrange them!
October 2023 by Curtis Berry
Been to this store on two occasions now. The first time I went, I experienced a not very helpful staff member who I could see didn?t obviously want to be there. Second time I went the customer service was top notch, greeted me as I walked into the store and helped me with sizes. Good quality clothing and will definitely be coming back for more.
October 2023 by Saarah Hamid
Lovely environment with amazing staff! Loved my visit there and can?t wait for the next one!
July 2023 by Joe Holland
Excellent staff members who are more than happy to help
July 2023 by Ellen Walker
So warm & welcoming! We were encouraged to come in with our dogs (who loved having lots of attention ?) The staff were so friendly & full of conversation.
July 2023 by Victoria Case
Really good customer service and good quality clothes. Recently purchased a hoodie in the wrong size. When I went back to exchange for a larger size I was given a £40 voucher too. This was because the hoodie was now on sale, so it was the difference between what I had paid and how much the item now cost.
May 2023 by Kyle
Not the Carhartt of the US I grew up on. Appears to be designer type clothes vs hearty workwear. That said the store was very clean and nice. Well put together. Just disappointed in the selection that was offered. There was another store across the street but didn?t go in, maybe that had the workwear?
May 2023 by Jonny Borg
Staff here seem to be very helpful, I found exactly what I was looking for but one of the chaps was on hand to offer advice on alternative products. Very happy.
May 2023 by abdul jalil
Poor customer service and super rude staff especially gusan , needs to learn customer service skills
March 2023 by Abdul Atia
Excellent customer service, We had Leo serve us. Honestly recommend to anyone if your looking for some quality products while having a good time talking to the staff that work there. 10/10
February 2023 by Stuart Walton
Ellie and Leo were great in the Manchester store
January 2023 by Pete TR4 A
Nice clothes and very helpful staff.
December 2022 by D T
Good store, loads of stuff in stock
November 2022 by Harry Davis Bellingham
Store manager and the rest of the staff need a lesson in customer service, went into purchase a specific item, asked if they had it in store and the member of staff with a beard, who I found out was the manager, looked up from his phone and just shook his head, he then said, theres a bag over there buy that one, went to look at it and another member of staff was stood by the table it was on, asked if I could see the bag they wouldn't move and carried on to shout across the store to their colleague. Buying from other retailers from now on.
