February 2024 by devi krishna
Absolutely poor service by piercing staff. ????????????????????????????????
November 2023 by Miguel Gilbert
Today 06/11/2023 around 5:00 pmI went to have my ears pierced and she made me wait for an hour. But then they still didn?t do it because I had a mulled wine. They knew I need it. But I realised they are just lazy. What is this.
October 2023 by Amjad Alanfous
I regret I came here.I advise u all not to come here
August 2023 by Lara Fagan
Just went in to check on an order which stated was in stock at the point of order. I?m disgusted at my treatment in store. I don?t have the option to give it no stars, if I had, I would. Firstly the goods were not in stock and then the lady with ginger hair (I don?t know her name) said the order had been cancelled. When I told her that I hadn?t received an email to say it had been cancelled she turned to a colleague and snapped either get on here (meaning to serve another customer at the till) or deal with them, meaning us. There was a queue of people waiting to be served. In what way is it acceptable to speak to a customer like that?! I suggest that you ensure your staff have sufficient training in customer service. The order was a present for a little girl?s birthday. I am now going to take my custom elsewhere. Absolutely disgraceful.
July 2023 by Liberté GB
Worst service ever. The manager was stuck up, when I said I wanted to return goods, she said I'd have to wait for another till. That was it. No apologies. Simple return took 10 minutes and when she gave me a refund by cash, she gave me 31 10p coins instead of giving me three pound coins. I just can't help thinking she did it on purpose maybe because I'm a foreigner lol. She had this awful mannequin looking lip fillers and had ginger hair.
June 2023 by Liberty G
Worst service ever. The manager was stuck up, when I said I wanted to return goods, she said I'd have to wait for another till. That was it. No apologies. Simple return took 10 minutes and when she gave me a refund by cash, she gave me 31 10p coins instead of giving me three pound coins. I just can't help thinking she did it on purpose maybe because I'm a foreigner lol. She had this awful mannequin looking lip fillers and had ginger hair.
June 2023 by Laly Dojy
Poor customer services,Staff is very rudeDon't recommend and never go there again!
May 2023 by J Walker
Ordered online to collect in store as the website stated it would be ready to collect within 2-4 hours plus they had a discount on. 4 days later and no confirmation that it was ready to collect I called into the store to check on the progress of the order only to be told I would have to pick it myself. Out of the 7 items I had ordered I could only find 2. Staff just stood there watching and when I enquired about some earrings they replied that they weren't in stock, got told they could apply the discount online to in-store. Picked out some different items but got charged full price, apparently they could only apply the discount to the exact same items even though apparently they weren't in stock. Overall a small, crowded, overpriced store with rude staff.
April 2023 by Susan Rooney
1th time I went i was very happy 2th time I went Wasn't happy at all They miss my boot Never touched it at all And my car mats wasn't touched and they didn't even take them to clean got home and ended doing it myself won't be going again and on top of i give them a tip
March 2023 by Müjde Johnson
Ear piercing staff is very rude!! Don't recommend and never go there again!!
December 2022 by Liv S
Really enjoyed having a piercing here - the person who served me was completely lovely (long brown hair and flower earrings). I could not fault any of the sweethearts there even if I wanted to. Pleasant vibes. Lovely <3
December 2022 by marianabiscoito
Had my ear pierced there on the 10/12 and the lady staff member who did it (who is Portuguese) was amazing. Very polite, helpful and very nice. Made me at ease straight away. Explained the whole process very well and did the piercing exactly where i wanted. I am extremely satisfied! Definitely would recommend. Also bought two earrings there that were on sale and super cute
December 2022 by Joanne Laverty
Nice items but very expensive for what it is.
October 2022 by Pauline Hannon
Nice store , but everything is overpriced ..
September 2022 by Omar Batah
Over priced bit my daughter loves it
