January 2024 by Jake Weddell
This is a great shop. Owner is polite and respectful. Good selection of food and drink. No complaints. I also used the package service here and had no issues.
October 2023 by Paulina Atstupenaite
Wish I?ve read the reviews before ordering my parcel to this shop.. Terrible staff and customer service! Had a parcel to collect but struggled to find a collection barcode as it did not come through with a ?delivered? notification for some reason. The way I was spoken to made me feel really uncomfortable, while contacting Yodel via live chat I?ve been asked to leave a few times and ?sort it out outside? despite the pouring rain! To finish off, the man just threw my parcel at me and went back to watching football on his phone.
October 2023 by None of your Business
This place is alright and easy to get to if you live close but the guy tries to rob money from you and I haven?t seen the incredibly rude woman in a while so I think she?s gone and the prices are ridiculous
August 2023 by Mr. cupcake
Lied about saying they don?t do Amazon returns even though I was told on the Amazon app that I could give my parcel to them and return it not only that but I saw other returns on the desk very rude service aswell
July 2023 by Anna Leicester
The shop is fine and convenient if you live locally but as many other reviews say, don?t bother using the parcel service if you can help it. The man is not so bad if a little rude but the woman is absolutely awful- will do anything to put you off coming to the shop it seems. Shouted at me once because I didn?t know the exact shape and size of the parcel I was picking up ? I avoid going in if she?s behind the counter.
June 2023 by A. Solo
Having read the reviews after I booked my parcel collection, I was nervous about the pickupSo I walked in determined to be extra polite armed with a smile.Turned out ok. Shop is tight and packed, but very clean and reasonably priced.The old man complained about DHL not scanning items properly but wasn't rude or unhelpful. He was on a phone call and hung up to sort my collection.I had no issues,Maybe they have worked out how to manage the parcels without getting stressed.
May 2023 by Paula Norton
The lady in the picture was rude. Unhelpful with and abrupt under tone. She should take breaks and better herself for customers
April 2023 by Megan P
Both man and woman behind the counter are extremely rude, but especially the man. Good luck if you?re dropping off a parcel. He will try his hardest to belittle you and make you feel stupid. Prices are ridiculously high too. Will never step in this shop again after such awful experiences.
April 2023 by S CD
Arranged to have a parcel delivered here, the customer service (or lack thereof) was baffling. The woman that served me was incredibly rude. Judging from the other reviews of this shop it happens very frequently. I?ll never use this shop again, despite its convenience
February 2023 by Mk Lav
This is a preppy store
February 2023 by Anthony Gardner
Good god the fella behind the counter was so miserable not a smile hello or a good bye. Was dropping off a Yodel parcel. He printed out the label and threw it at me then give me my receipt witch he also threw at me. Some lovely customer service. I was wondering y someone I new was complaining about the fella on Facebook and I now know y. ?
December 2022 by Emine Oymak
Avoid. Do not use services.The lady serving me was so rude, and had an attitude with me for no reason.I was trying to collect a parcel that was delivered on Wednesday, which I was collecting the following Saturday but she had told me I left it too ?late?.She looked for my parcel for 1 min and said ?I can?t find your parcel, you?ll have to come back?. Even though I have an email saying my parcel had arrived.Worst customer service ever. It will be the last I will use the services at this store.
December 2022 by M M
Do not use for parcels. Elderly lady on till wouldn't give us a receipt and then told us not to use her shop when we pointed out that we needed receipt or would have to take parcel elsewhere. Terrible customer service.
December 2022 by Wesley Adojo
This is not like a normal costcutter. It is very badly maintained and the staff do not have the intellect to manage customers. Having read the other bad reviews I assume it is a front for something more sinister as they must have no repeat custom.
November 2022 by Zeynep
Do not use this parcel service, the woman at the till was the rudest person I have ever come across. I was spoken to terribly and I am in utter disbelief that someone could treat customers like this. Go somewhere else!
