January 2024 by Jay Bowden
I used to be a loyal customer to Dr. Martens but the past two pairs bought here have been extremely uncomfortable, and fallen apart extremely quickly ? so I?ve moved away from them now.The staff although usually friendly didn?t necessarily know much when I asked them about their products, and weren?t confident about sizing, and what they were selling, and I?ve since had a much better experience in regards to all of this at a different footwear store so I think that that?s goodbye from me to Dr. Martens ? you?re paying for a brand, not quality
January 2024 by David Jones
Really friendly helpful staff.
December 2023 by Luke Walker
Expensive, we ended up getting the same pair of shoes from nextdoor at Schuh for alot cheaper. Even though they were Dr.Martens ?
October 2023 by Abi Nielsen
I visited this store on the weekend with some friends. I fell in love with a pair of JORGE II slip on shoes and asked to try them. As I tried them on the sales assistant just stood there looking at me like he?d rather be anywhere else. I was a bit unsure about the fit. He didn?t interact with me at all he just stood there looking board. I took them off and have them to him and sat and talked about it with my friends for a minute. I didn?t say to him I didn?t want them I actually said I need to think for a second.There was zero attempt to help me or suggest something or say they look nice or maybe these will look better. And when I turned around after deciding with my friend that I actually really wanted them, both the sales assistant and the shoes were gone.He packed them away and went to stand somewhere else in store.I?ve come back home to Denmark now and I have ordered them online here. But I think you should know I decided that I didn?t want to buy them in your store because of the lack of service from that young man.
October 2023 by Greg Evans
Staff here were awesome. So friendly, so helpful, genuinely nice guys and great service. Dug me out of a hole as the vintage loafers I had on had lost a battle with the Manchester weather. Will be back again. Nice one! ???????
July 2023 by Els H
10/10 would recommend quad church boot, car proof and prevented broken bones when said car went over my foot
July 2023 by Jasmine Allcock-Fox
Came to return an pair of shoes because the warehouse team messed up and gave me someone else?s order 2 days before my boyfriends birthday (it was his present). I?ve forgotten his name because I was in a rush but the lovely man Kieran on the tills helped me get the correct shoes quickly & chased up the refund so I was able to get sorted, despite it being a bit of a complex case! thank you for your help?
July 2023 by Sarah C
Fab store, tried on some styles but they don't stock my size. They were helpful and suggested I try online.
July 2023 by Brian
I?ve always worn Doc?s as they were nicknamed in my day ,, first pair I ever bought was a pair of 10 eyelet in Oxblood in 1973 ,, Visited here for another pair and the staff are fantastic - shop was really busy but it was Saturday. Sorted out in less than 15 minutes however popular sizes must go quickly - it was my third visit to get a size 8 in Oxblood.Well worth a visit ,, interestingly the shop used to be in the Triangle Complex.
July 2023 by hilary hodgson
Exemplary customer service from Rebecca this morning - it will ensure an Autumn visit for new Boots. Thank you.
May 2023 by Christine L
I rang first to check stock of the Heart Bag. ,James was really helpful and offered to put one away for me to collect the following day. I couldn't wait and went into Manchester that afternoon. James was lovely and the other staff were helpful too. I adore the bag... it's unique.
May 2023 by Alex Burt
Size 11 too big, size 10 too small? after lots of debating, Jamie?s suggestion of 11s + inner soles was perfect. Great patience and great customer service.Thanks a lot Jamie!
March 2023 by Ruth Todhunter
Shoe soles have deff changed since 2 years ago not looking good clear cheap looking partner bought some but when we compared to older soles really look cheap
March 2023 by Leah Duncan
Bought a new pair yesterday and could not be more grateful to the staff member who helped me. They were patient and brought me out three different pairs as I could not decide which ones I wanted to get. I didn?t manage to get a name but it says on my receipt Caitlin so that may be the staff member. They were super friendly and polite! :) if I were local to Manchester I would definitely go back
January 2023 by Carl Roberts
Great staff helpful and very patient when trying multiple sizes.