February 2024 by Abs Yus
I was suffering from a blocked ear canal, for a few days. I was able to book same day appointment, the customer service was fantastic. My hearing clarity is back to normal. Thanks!
February 2024 by N ****
AVOIDWhilst this used to be a great pharmacy, the service has been very poor in recent times.Items requested are often out of stock (even common meds) yet available at different pharmacies and you have to constantly chase repeat prescriptions, in person many times any by telephone . There is a huge over reliance on young and very junior inexperienced members of staff who are out of their depth and who tell you different things. There is a frequent practice of issuing only part of a prescription leaving you the customer unable to go elsewhere to get the rest of your medication when they are unable to source the rest.The ?new? delivery service is awful too. We were told our meds had gone to a warehouse over the weekend so we would have to wait three days for urgent meds. Thankfully the intervention of a senior member of staff resolved this matter however it is sad that things have got this bad because the people who actually run the place are decent and kind.Other negatives are the one hour phone shut down over lunch time which is very annoying if you work and are trying to find out where your meds are because of the kinds of debacle eluded to above. Also they only open at midday on a Saturday which is annoying and are closed Sunday.All the above has led us to register with another local pharmacy as the stress the above was causing was simply not conducive to good health.I hope this review is seen by management so they can get to grips with what?s going wrong.
January 2024 by Ewelina Kaniewska
Let?s you book appointment, on arrival the vaccines are not available
December 2023 by Sheran De Putt
The worst pharmacy. They don't even complete orders. If you have to get a prescription order completed you have to call them up and push for it. Ridiculous.
October 2023 by Boris Duggan
This pharmacy is fabulous. Today I received COVID and flu vaccines within minutes of enquiring if this was possible. The welcome was warm and the pharmacist was professional.
October 2023 by SE Rambler
Took my 85 yr old dad in for his ear microsuction/wax and the pharmacist was v patient/kind (my dad is hard of hearing and likes to chat!). He did my dad's covid/flu jabs at the same time which saved a lot of time and hassle. Would recommend this chemist based on my experience this week.
October 2023 by Piotrek1974
Having been today to this pharmacy for the very last time,giving only one star,if it was possible i would give them out of scale below zero.The staff there are immature the range of staff is below 30 ,lack of professionalism, anyone who steps inside they ask in a very brazen way as if they are representatives of bio-pharma they asked me directly not knowing me at all if I would be interested in taking a flue jab vaxine or a Covid booster jab.My response to them I'm antivaxer is really not their business asking personal questions unrelated to only dealing with a prescription. They also asked if Mumeanted had flu vaccine/covod booster jab do they want to ask my neighbourhood too. I went just for a prescription for my Mum wd don't even normally use this pharmacy!!!I'm pretty sure that they receive a massive amount of money from bio-pharma to be so pushy.At the end of the last visit there I snapped my prescription for my Mom and went to Tesco Pharmacy at the Tesco Extra on Stretford that I highly recommended them to anyone.They are very professional.A very frustrated customer and ex-customer by the way.
October 2023 by Berta Ro
Some of the staff is not very professional, they have no knowledge of pharmaceutical stuff (????) How is this possible when you work in a pharmacy, not sure....Do this people even have the right qualifications to work in there?
August 2023 by Ayo Ada Ogolo
I went in to this pharmacy for a prescription, and came out with a blood pressure monitor?how did that happen? Well I was asked whether I wanted my blood pressure taken by this pharmacy. I agreed to it, only to discover that this was not only uncomfortable, it was impractical for my job in sewing. I didn?t hear the pharmacist say it will do a reading every thirty minutes. I had got that completely wrong and understood that he had said every 2 hours, it was was fitted in the morning around 9.00am, and by 11.00am I removed it. It also had a bad odour to it, so please if you do take this on ask the pharmacist if it?s 1. Practical for working with, or 2. If there are other ways of reading high blood pressure. Otherwise staff where friendly, and professional
August 2023 by Mina Malvandy
I've been their costumer for at least 2 years. I have monthly prescription which means that I regularly go there. They are nice and professional and provide the best services including 24-hours pick-up prescription, COVID-19 vaccination and many more.I am very happy to use their service and proud to recommend them.
July 2023 by Emily Rowles
Always a brilliant service here, highly recommend
July 2023 by Chowdry Arslan Ahmed
Amazing less waiting. Friendly staff.
July 2023 by Emma Lark
Travel vaccination service was excellent- got a same day appointment and Omar was really great - quick, friendly and calm.
April 2023 by Ana I Cubas Atienzar
I was waiting for my prescription for more than 30 minutes. I think they just forgot about it or lost the bag with the medication. Very unprofessional
February 2023 by Sheymaa Elmehdi
Had my daughters ears peirced here, the lady was so nice, explained everything thoroughly & the procedure was super quick. The pharmacy itself is very clean & spacious. Would definitely recommend! Special shoutout to Joanna, thank you for your help!
