October 2023 by Marcos Soria
Good selection but service was bad. Girl kept going on about her break making us feel rushed. Also waited for a while to try on shoes and were left in a bit of a limbo
July 2023 by Silvan Amberg
I liked the shoes but the staff was unpleasantly rude.
June 2023 by David Gonvalves
Firstly, I found a pair of Lacoste white sneakers that I liked, clearly marked with a price of £37. However, when I proceeded to pay, I was shocked to learn that the actual price was £44. This misleading pricing is completely unacceptable and left me feeling deceived as a customer.To make matters worse, the manager who was called to address the situation displayed an indifferent and dismissive attitude. Despite the shoes being incorrectly marked, she insisted that I had no choice but to accept the higher price. This lack of concern for customer satisfaction is highly unprofessional and reflects poorly on your store.Transparency and proper customer service should be top priorities for your establishment.
April 2023 by Carmen Alexandra
Yesterday I was in the store in Arndale just before they closed around 8pm and the young lady who was at the till , a blonde girl was very disturbed that they were getting ready to close but there were still people in the queue, she was verry rude with all customers .
February 2023 by Andy Burns
I dont like sports shops anyway but this was just horrible. Rubbish music playing to loud no room to move
February 2023 by Abdulhalim Said
Beware Cowboys and rude.Ordered clothes £139, courier shows item delivered but there never been ,no contact number for Amazon shipping and they only deal with business not a customrer so I had to contact the retailer.I informed Footasylum straight away,they refused and said their Geo map shows item delivered,they cannot take it further as this is now a civil case not their responsibility. Refused to ask their courier to produce evidence of who signed for the delivery or even a photo evidence.Tracking shows delivered with receptionist, This is a house not an office.There is no way to contact them by phone and no help from rude customer service. No way to contact Amazon shipping.Lost money no clothes.I hope they go bankrupt in the morning and lose everything
February 2023 by Gas safe Engineer
One of the worst shopping experience I ever had, almost all staff is very rude unprofessional, unethical including manager, raiesd complain about cashier behaviour with in no time manager cashier and other staff ganged up on me , going to call head office tomorrow to make complain
January 2023 by Gaylan Iraqe
I went to buy some stuff, because I had my hat on it. told me get out No respect i?m never come back JD best shop
December 2022 by Pamela Colby
Fair range of goods. My grandson bought a coat which we didn't find elsewhere.
December 2022 by jj
Does anyone actually work here.. just a bunch of kids on their phones..
August 2022 by rebecca g
Visited the store whilst in Manchester. The interior was gorgeous and I particularly like the really quirky changing rooms ... wish I'd have taken better pictures !
August 2022 by Marc Taberner
Never going in there again. Shocking customer service.
July 2022 by Sie Barlow
The range of footwear and clothing is fantastic, although some of the prices are a little high. The shop itself is spacious and easy to navigate, however the experience was massively let down by the length of time queueing, with only one member of staff serving one customer for an age before an additional member came over to open a second till
July 2022 by Carol Renshaw
bought grandson a lovelybtop, very pleased
June 2022 by Matt Brierley
Very Bad service in this store, even from the Supervisor , could not find the other trainer of the sale Rack , shugged his shoulders and walked out of store to go on his Dinner . All staff seem to do is stand talking calling each other Bro , and then when asked by other customers regarding trainer sizes they tell them to wait , 3 times i seen this happen when i was waiting for this missing trainer . Anyway hope Supervisor had a nice lunch . ??????
