November 2023 by Karen Brookes
Excellent service and my ceoliac disease was handled brilliantly.Top marks to Zoe she was lovely and such a pleasure to have serving. The guy that sat me down and went through the menu was also excellent. Fab staff you have and I hope they receive the gratuityDietary restrictions: Handled wonderfully well. Such a pleasure
October 2023 by Luke Hart
We usually try and grab a bit of breakfast before a flight as it ends up being quite a long day before the opportunity presents itself again. Usually we?ll go to other airport locations that just aren?t as good ? but Giraffe this morning were absolutely fantastic! Everything was fresh and the service was fast and lovely. In particular, our server Zoe was really friendly and approachable throughout the meal. Thanks to Giraffe for that one - we might try another one off the back of this visit!
October 2023 by Anna Brutti
Excellent service from Aleksandra - awesome food always when I have visited.The coffee is heavenly and gives a great kick for those who know their beans.I cannot understand why there are so many negative reviews. So wrong.100% recommend a visit to Giraffe (which is also conveniently close to the smoking area)
October 2023 by Tom Blease
Lovely food, great service. Ant was very helpful and pleasant.
September 2023 by harrisonb240
Food and drink were as to be expected. The service delivery of staff was good but as a team they were completely understaffed and it was clear, I spoke to several staff members to understand the situation and they conveyed that they hadn?t had breaks and are constantly unable to fill demand due to management failing to understand the need for new employees and team training. I will be reporting this to ACAS as it is a breach of employment law, not to mention bad for company morale. Thanks
September 2023 by Jevans316
Absolutely fuming!! I didn?t get what I ordered and to make matters worse the waiter spilled something on my hoodie, making a permanent stain. I was offered no apology or help to clean up. My hoodie is also is ruined!
September 2023 by Johannah V
Food and drinks were both terrible and over priced, the lemon in my drink was like it was made of rubber
September 2023 by Camper618244
It's very hot here today with no air con. Restaurant very busy. Zoe served me and was so efficient and friendly despite the terrible conditions. If you are travelling and want great service T T1 ask for Zoe and Zoe if you are reading this, thank you for your kindness in what can only be described as a helish environment as its too hot.
September 2023 by Martin Whiteley
We first visited 4 years ago, so we were pleased that it's still here. Very friendly staff, with quick polite service. Food is good, from a varied menu. It's a bit pricier than a high street of course, as it's inside the airport! But you can still eat plenty for a tenner per head. Big thanks for the jug of water, too.
August 2023 by Dr Jamie Smith
Super fast service and quality food. Menu has a great selection. If you're in Manchester airport and looking for something fast and quality, check out Giraffe.
August 2023 by WilliamM2143
Horrendous service. Waited for over 5 minutes to be seated whilst several waiting staff walked past and ignored us. After sitting ourselves down to order food (which wasn?t cheap by the way) we were told that we would have to leave as we had sat ourselves down. When we questioned why the waiter responded ?well it?s customer service?. Don?t think the staff here understand the concept of customer service. Never felt more like a second class citizen in my life.
August 2023 by Stickytoffeepudding
Fast service, friendly waiter, nice food. Avocado on brown toast was lovely. Coffee was nice too. Quieter than the main restaurants, enjoyed it.
August 2023 by Sally W
Tried somewhere different on this visit to the airport and will definitely be making it our place of choice, great food selection and drinks. Amy and Dave served us and the service was quick, friendly and helpful. Thank you
August 2023 by Kellys Kitchen
Well done to all of the staff here at terminal 1 Manchester Aiport today! The best service and food we actually have ever had in this country at an aiport! It?s refreshing and wonderful to be greeted by friendly staff, with charisma and personality and service above what we have been accustomed to! A big shout out to our direct server Roxana, who made sure our Bloody Mary?s got that extra measure as requested and was on hand to all of our needs! Thanks for a lovely and rare delightful aiport experience at Manchester Aiport! Good job guys!
August 2023 by Estrellia Kristensen
Service was fast, friendly and effective. However the food was a bit bland and came in small portions. My partner ordered a kbbq chicken on a bed of salad, the portion of salad was so little it reminded me of those fruit bowl cups you can buy at a convenience store. The same applied for my dish which was a katsu curry dish with noodles. I wish we could've gotten more out of the dish considering the price we paid (without drinks!) 15 pounds per person. If you are on a budget find Mcdonalds or Burger King and don't waste too much money on this place.
