January 2024 by Facts
Don?t ever bank with these worsts company going there system is always down lie to you only let you spend a certain amount of YOUR OWN MONEY a day it?s a joke NatWest,Lloyds for me now
December 2023 by Im bored
Great helpful easy and safe
November 2023 by Mr Google
Halifax bank closed my account with no warning. Will never ever open another bank account with ever.
August 2023 by Sebastian Zbrocki
I book appointment on the phone with mr AhmedMr Ahmed told meAppointment will be on 26/07/2023 at 14.30 with mr Baggio I arrived to the bank for appointment at 14.15 don?t like be lateI show women from customer service msg with appointmentLady was very nice and helpfulI was waiting and waitingFinally at 15.00 I come back to the service desk and I ask how long I have to wait ?Man from customer service told don?t knowSo I ask him can I book appointment for different day he say I have to on the phoneSo I book holiday for that day just to sort out this appointmentAppointment never happen spent 3 hours in the bankMr Baggio and Halifax don?t care about customer at all !!!!I decided to change a bankAnd I want to TSB and that give you 200 £For switchBean so long with HalifaxBye bye HalifaxNever again Halifax never again Lloyds same bank same shiet !!!
July 2023 by Sandra
Came here today to sort an issue out for my elderly father. He unfortunately fell as he was entering the building and the security guard and staff were very helpful in helping me pick him up and brought him a chair. There wasn't a queue so we were seen pretty quickly and the security guard brought a chair for my father. Previously came last month without an appointment and was able to see a mortgage advisor on the same day for some advice. Excellent service from staff who served me whenever I have visited this branch.
June 2023 by Harison Muñoz santana
What happened to me in this bank in Picadelly Halifax is incredible the times I went I had to count them I went 11 times to create a bank account 5 times they sent me to look for a proof of where I live council tax national insure number how many people live at home that I have been in the UK for a long time looking for all these requirements and yesterday, July 13, 2023, the boy named luck tells me that he cannot open the account because the request I made online put the request abandoned but I explained to him that that was for all the time I had to go. and going back to the office carrying a document tells me to do it again and come back that I already have all the requirements to open an accountThat same day I left and went to Barclay and it turns out that at Barclay they opened my account in 10 minutes, to be exact, many Halifax for not helping me become your client.
June 2023 by Joanne Hall
I opened an account last Sunday and I was having some problems understanding cashback. I visited the Manchester Piccadilly branch and was seen almost straight away even though there were a few people waiting. The staff I have spoken to so far are all very polite and professional. I am glad I opened an account with Halifax.
May 2023 by Ivona A
I would avoid this bank at all costs. Useless as they come. Two times they made appointments to open a bank account and both of the times they cancelled the appointment, first time with no notification and the second time only 1h and a half before the time of the appointment on the same day. Useless bank, how much of a knowledge do you need to have someone ?specialised? to open a bank account. Avoid like the plague and they can keep their accounts to themselves.
April 2023 by Craig Hicks
I've visited this bank over 100 times. I can count on one hand how many of those visits had a less than 5 min wait. Staff availability for customers is absolutely abysmal, although they are mostly very pleasant after the wait.
April 2023 by Mariusz Kwasniewski
Visited the branch today with no appointment at 15.30, waited 5min for the consultant and received the best customer service in a bank ever. Lady called Shade went out her way to help me, despite usually not dealing with this kind of problems and my initial request was to simply change my contact details. She could've easily said it not her job, so many thanks!
January 2023 by ISSA HAMADA
Very bad. I do not recommend it. I went to them to solve my problem, but they did not help me. It is bad
December 2022 by susan sweeney
Not enough counter staff, always a queue going out of the door and cashier?s tend to take too long chatting s**t and purposely keeping customer waiting to be served
August 2022 by Sze li
I dont think ive ever had a bad experience here. Self service banking is easy. Had some old pound coins i found so banked that in with a member of staff easily. Needed my fixed mortgage rate renewed and went in to discuss with a mortgage advisor whom, the front help desk went to check if he had enough time to squeeze me in which surely he did. Excellent service and quick efficency
August 2022 by robert earle
The staff in general try to be as awkward and unhelpful as they can possibly be, however having said this there are some exeptions and a couple of the female staff are very polite and helpful
May 2022 by Lawrence Wilson
Drunk man started abusing a lad in front of me and the staff just laughed. Security did nothing. 3+ machines broken, queue at 12am about 20 minutes.
