November 2023 by Antony George
Ellen is such a star! Very happy with my experience today in store. She welcomed me into the store with her very friendly and bubbly personality and helped me exchange a jacket I?ve purchased weeks ago. Store managers and clerks from Liverpool should learn from her how to treat customers!
October 2023 by ????????? ???????
The shop is well presented and staff offer assistance as customers walk in. Pleasant atmosphere in the store.I purchased a few items in Manchester just over a week ago, and was going to wear a coat that I bought today, then I noticed that the plastic tag was still attached. I called customer service and was advised to come to the store. I live far and it took me more that 1.5 hours to get to the nearest shop. The shop assistant removed the tag for me, but was unwilling to offer a voucher or points for the travel I had to do after I asked. The manager did offer me a discount in the store on the day, but I was not after clothing today. I do feel that this could have dealt with differently.I recommend Trafford Centre store- more choice and more helpful staff.
October 2023 by selina chan
Visited today with my daughter and Ellie (I think that's her name) did an amazing job. She was very bubbly and helpful and assisted my daughter as she's very indecisive and wanted a second opinion. Ellie went out of her way and jumped onto a till for us as the other staffs were too busy chatting away with each other. Definitely was a good experience for my daught3r and she will be back ?
August 2023 by Sujir Pavithra Nayak
Great staff and store. Have some lovely stuff to shop this time around!
July 2023 by Paul M
Best customer experience from wuhao appreciate the help
July 2023 by James
I?ve only been to the new store a few times but it doesn?t seem as good as the old one which I really liked for cheap and reasonable quality clothes. Not a fan of the new store makeover either
July 2023 by James Beckett
I?ve only been to the new store a few times but it doesn?t seem as good as the old one which I really liked for cheap and reasonable quality clothes. Not a fan of the new store makeover either
July 2023 by Rob Park
Manchester Arndale store. Poor customer experience. 2 staff members chatting as I walked in. Asked if they had an item of clothing. Said she didn?t know and told to have a look over there and pointed and just carried on talking to the other staff member. Obviously not interested so neither was I, had a very brief look and walked out and bought elsewhere
July 2023 by Reila Hussain
I went in to the shop. It was hot in there. The poor staff tried to help me but it was really uncomfortable to stay there. Too hot
June 2023 by Rob Duffy
Great fashionable brand at a good price, very friendly staff and great service in the store - very happy with my purchases and will make it a regular haunt!Only complaint is the temperature of the store, maybe the air con was broken that day but it was super hot especially around the tills! Felt sorry for the staff working that day!
June 2023 by pia ?
i?m so obsessed , love everything here , come here right now !! best shop on earth everything in here is acc so good and amazing i so recommend this place and i?ll never stop recommending , staff are absolutely adorable and amazing , absolutely fabulousss , will always be my favourite clothing store ever !!
January 2023 by Dshan TR
Visited today and girls are super friendly and happy to serve the customers
December 2022 by Daniel Worsley
Went in to get a couple things, weren?t 100% sure on sizing and where everything was at it was first time in the store.Imogen and India were a complete credit to the store, really professional and friendly to everyone. Normally don?t write reviews but wanted to credit them for their amazing help :)
December 2022 by Nathan
Staff super friendly maybe a little too much. Got asked if I was OK about 15 times before I've looked at my first top. This isn't bad but gets a little thin. Usually expensive but the black Friday deals had 30% off and I got myself some amazing bargains.
November 2022 by Brian Alan Smith
I visited here on the August bank holiday 2013. I had a lovely representative attending to me- my friend and I were the only ones in the store but he was helpful and welcoming
