March 2024 by Jack Edwards
Everyone was amazing, they were all really helpful. Everyone had such a fun vibe and we all enjoyed the experience.
March 2024 by Zac Mott
Visited last weekend with an issue with a velvetiser bought for xmas gift. The staff and manager were incredibly helpful and solved my issue. good customer service and lovely staff.
February 2024 by Liberté GB
The quality of their chocolate has gone downhill greatly since the company was founded. Lots of sugar in chocolate and low cocoa content. It's not luxurious chocolate whatsoever.Lots of plastic packaging in this day and age. I guess the founder Angus no longer cares about chocolate now that a part of the company was sold and he made a few hundred million pounds.
January 2024 by C.G
Expensive but worth it
January 2024 by Frankie Tee
Expensive but fancy (and delicious)
December 2023 by Kath Simmonds
I find that there is a good range of unique flavours.
November 2023 by Khizra Tariq
Shut down your store if your ice cream machine is always broken down! Third time at different days/time I came here; always broken!
October 2023 by Islam Shabat
Not worth the price.
October 2023 by ?iga Lunder
We had the ice cream (hazelnut topping) with a piece of chocolate. I have to be honest. The quality of the product is beyond low. Watered down ice cream, the worst piece of chocolate (only resembles chocolate), while the topping was good. They have the audacity to even write ice cream of the gods on it! Honestly, when I was eating it I was dreaming of the ice cream from McDonalds?i have to say, the most unique experience ever and I do not want to be rude or anything. I would suggest to focus on quality if your are selling yourselves as a chocolate speciality shop. PS: 30% of the icecream was missing from the cup because they poured both with a cavity?Never seen that before either.
July 2023 by Shivam Mistry
Honestly today first time I ever visited this wonderful store and bought the small vodka chocolate which tastes amazing with my horlicks
July 2023 by Rob Duffy
Brilliant hotel Chocolat inside the Arndale. Staff are knowledgeable and on hand to help, some great offers and always incredibly tasty.
June 2023 by Majid Alrahbi
Worth trying
June 2023 by Emma Eaton
I can usually find what I want in Hotel Chocolat, but recently, I have been looking for the new coconut white hot chocolate I've heard about, but neither the Trafford Centre nor Arndale stores had any.
June 2023 by Gail Charlton
Excellent staff really helpful, with a voucher
June 2023 by emmbla03
visited as part of Altrincham Market - scone and hot chocolate were both delicious, and very luxurious! order took a while as it was a busy Sunday, but certainly worth the wait
