July 2022 by Samab Ahmad
Staff was really helpful but long wait due to not too many branches in Manchester now.
June 2022 by Jesus Menendez
Very bad branch. I have tried few times to activate telephone banking and papers got lost. They send you to the ATM or machines for everything.
April 2022 by Amy Chadderton
The new First Direct MasterCards don't work in the pay in machines.
January 2022 by Jonathan Allerton
They've replaced the counter with machines which only work if you have an account with a card - out community account costs £5 a month and we can't even pay money in
January 2022 by Creamscafe Cheethamhill
Hi not surprised this stupid bank is closed again no notice people waiting outside and no notice why they closed . Really need some urgent payments to go into acc . I am getting rid of this hsbc bank . Had enuf good luck rest of customers
December 2021 by Satish yellamala
Sharon mcicenna has resolved my issue with patience she has been very nice and guided me open my internet banking with every single step.
October 2021 by Ajani Morrison
I had to go through the long and complicated trouble of setting up an online banking account and although the process was tedious. Rox?s proficiency and patience made the whole process run smooth. Top quality service!
September 2021 by Joe Shum
My wife lost her HSBC Debit Card a couple days before and she applied a new debit card there this afternoon. All the staffshave real enthusiasm and professional knowledge for their jobs. Their staff Rox even help me to install and set passwords for HSBC App in my mobile phone. I am really impressed. This is the best HBSC Branch I have ever visited.
July 2021 by chao lin
My mobile banking account has been locked due to a transfer of device so I went to an HSBC store to ask for help. The manager originally told me due to COVID 19, my problem has to be solved online. However my English is not very good so I asked the manager for help but she still refused. At this time another cashier, Sharon McKenna, offered to help me. Very good service, would recommend!
June 2021 by UH
a Very good customer service at this location i had a problem with my online banking app ,they have a wonderful staff especially( Iain Johnson) he was very kind and friendly, he was talking and smile on his face and fix the problem professionally
August 2020 by AmyM-514
Good location and helpful staff.
September 2019 by benjamin kwj
I had a serious issue with the HSBC premier banking. Although there are a lot of difficulties they managed to help me! Good place
September 2019 by Anthony Grisdale
Friendly and helpful with efficient and knowledgeable staff. Unfortunately I'm with the natwest but wouldn't hesitate to recommend HSBC instead.
June 2019 by wax oval
computer says no.
June 2019 by DannyL-91
Having returned recently to the UK after 20 years living abroad, I found the staff at this bank superbly helpful and professional, as they helped me re-establish my financial position in this country.
