December 2023 by Anuradha Kohli
Very helpful staff. Especially Mr THIRU. He is very helpful, always has a smile and comes up with good ideas to help you save and invest money.
October 2023 by Syed Mohainudeen
Pleasant experience in opening the NRI account from ICICI Manchester branch.Abhiroop Kadavath Guided me through this process he was very professional and prompt in responding to my queries.
July 2023 by Jeeva Nandam
Completely unprofessional. Would avoid using their services at all costs. Not even willing to listen to your concerns. Never expected ICICI to have such poor customer service.Update: updating my review as they were very prompt on following up on my negative experience. They reached out to me personally again and took time to understand my concern and tried to work with me on finding a resolution. Sanya and another gentleman I spoke to who was from tamilnadu (forgot his name) were very prompt on following up. I definitely felt heard and that was all that I needed.
April 2022 by tincy joseph
Eventhough I have shared good experience with ICCI bank before now I regret about that.They are not giving any value to their customer needs especially people who are sitting in customer service section and they didn't know anything about their services.very poor experience.pathetic.Iam not at all satisfied with their services.
April 2021 by Sunaina P
I had a very good experience in the Manchester branch, Amit has a thorough knowledge about NRI financial products. He kept in touch with me regularly with updates about our accounts and answered all my queries professionally. When it comes to money a good personal relationship is key and Amit excelled in this.
March 2021 by Sahana Acharya
I have been with ICICI UK bank for many years now. I have received excellent services from their staff, especially Mr Amit Roychowdhury has been very helpful. He has dealt and resolved my issues very promptly. I would highly recommend this bank to everyone.
March 2021 by Diya Bijoy
I had a good experience while setting up my bank account at ICICI bank, Cheetham Hill (Manchester branch). Mr.Varghese was very helpful and professional in the services he provided and I could set up my account with ease. Thank you for the wonderful service.
March 2021 by Bolaka Bhattacharya
My husband and I have been a customer of ICICI bank UK, Manchester branch since it?s opening at Manchester. This bank has been a soul of India in the UK. Success of any bank depends upon it?s employees and I feel proud to mention that the bright, smiling and ever helpful attitude of the employees has made this bank so special and close to our hearts. Not even a single time I have been let down by their efforts!! Brilliant job guys ... keep it up!!!
March 2021 by elizabath sebastian
I am so much happy with the services provided by the icici bank uk . I must specially appreciate and thank Mr. Varghese Mathew for making the process of starting the bank account so much easier. He was very much approachable when I faced difficulties while doing the initial process of the account opening. He dealt the issues so professionally and promptly. The online services provided by the bank is so helpful in sending and saving money. Thanks a lot.
March 2021 by ann ann
Great and excellent service . I found it difficulty to start an account with ICICI BANK because of the covid pandemic. But Mr. Varghese Mathew helped me a lot to start an account with them. He cleared my doubts and explained about the intrest rates and given advises regarding the money transfer. He is a well professional and efficient gentleman. As, a customer of ICICI bank for years, I strongly recommend this bank to everyone.Thank you your great service.
March 2021 by Pradeep Mehrotra
A Friendly BankI have banked with this Branch for several years and been mostly satisfied with the service. Staff have been helpful and polite. Last year, my wife & I visited the Manchester branch, and we were served by Ms Sanya Puri, Deputy Branch Manager, who we found to be pleasant, professional and efficient. I have since then had reason to speak with her and she has always been friendly &obliging.There have however in the past been couple of occasions, when staff members after assuring me to ring back regarding a query, have not done so. It would be appreciated if the Branch can improve on this service.I certainly will continue to bank with this Branch for years to come.
March 2021 by rovino mathews
It was really a good experience with Icici Bank. Especially when I opened my account with ICICI bank. One Mr Varghese, who help me a lot to start my account easily. He was very helpful through out as well he helped me to clear all my doubts appropriately.
March 2021 by vanshika bakshi
I had recently moved to Manchester and was looking to open a new bank account. ICICI Bank helped me to open the bank account with an incredibly seamless and easy process. The incredible support, round the clock services and customer query redressal is really satisfactory. Kudos to the 24X7 customer support ?The team was very supportive in resolving my concerns and queries. Also, would like to thank Mr. Amit who actually guided me about the end to end banking process, took my queries and personally resolved them instantly. I'm extremely happy and satisfied customer of ICICI Uk.Thanks a lot ICICI UK for assisting the customers with your exceptional services. Continue doing the great work ??
March 2021 by Angel Gabriel
Very professional, friendly and helpful staffs, especially mr vargeese who is always amazing in the way he deal with customers.He is even ready to help u when he is not at work. He deserves appreciation for the help he has done for me and my friends. Also I would like to mention the very friendly bank manager mr sanjay. Thanks to u sir for the comfort u assured evry time. He is also an amazing help and very approachable... Thanks very much guys for ur support and hope the same in future. All the best..
February 2021 by TincyJ
Highly recommend icci UK and NRI bank services to everyone as I have found the staff and services are really good and helpful.Especially service I got from Mr varghese ,he is really professional and helpful.Thank you so much .
