April 2023 by Mahmoud Alsayed
High quality, good prices and the staff, especially Ben, so attentive and friendly.
March 2023 by Hashim Khan
Excellent service from Michael and Lucas! Professional and very helpful and efficient.
December 2022 by Adrian Lamo
Thank you very much Lukas, you have been very cooperative, which makes my shopping a lot easier. Everything would be better if more people were like you. I really appriciate your knowledge and jolly nature. Thanks a lot...
October 2022 by John Ashley
Ben was absolutely amazing with us so very helpful
October 2022 by George Amoah
Friendly customer service.
May 2022 by Gerry
Great store,friendly helpful staff,
February 2022 by Kie B
Staff were really kind and helpful
January 2022 by adam jones
Ben and Momina were amazing!!! Patient, considerate and greatly informative. Helped me bargain hunt and select very bespoke professional work attire. Was a wonderful experience. Better than London shopping. I mean it ?? Thank you guys!!!
September 2021 by Allan Binoy Issac
We went to the Jack & Jones store at Manchester Arndale today, and it had been a splendid shopping experience. Elliot was truly pleasant and helpful to us for choosing the right style and size of clothing - his service at the store is really professional and honest!It had been an excellent customer service by Elliot, and we would recommend the Jack & Jones store to family and friends.
August 2021 by Chris
It was an absolute pleasure to visit the Arndale store today. Andrea was warm and welcoming and was on hand to guide on sizing.From suggesting items to complete the look, to pointing out deals that will save the pounds, Andrea went above and beyond at all times.In these challenging times a friendly, calm and personal service goes a long way, and Andrea delivered this flawlessly.I will certainly be visiting the store again soon.
August 2021 by Lesley Richmond
Excellent customer service from Elliott and Andrea. Very clean. Great presentation of products and staff.
July 2021 by Red Devils
Great customer service from the store manager (Andrea). I have bought quality jeans and jackets from there. I am very happy with the stuff that is polite and helpful at all times! Konstantinos
June 2021 by Hywel Jones
Great shopping experience today in Jack and Jones in the Arndale Centre, the manager Andrea was extremely helpful and made my visit to the store a really pleasurable experience. Andrea was very professional, attended to my shopping needs brilliantly and was a great communicator. I will be definitely be revisiting the store in the future. I can?t recommend Jack and Jones at the Arndale Centre enough
September 2020 by Attila Szabolcsi
Extremely friendly and helpful staff, quality clothing at an affordable price.
September 2019 by Aaron S.
Jack & Jones have had a store in Manchester Arndale for years, this is their new location which opened on Wednesday 11th September, replacing a pretty dreadful store they once had ( - this store is located fairly close to Currys PC World and the old Clas Ohlson where there is the bridge connecting Manchester Arndale (the mall the store is located in) to Selfridges and Marks and Spencer. The store is currently offering 25% off as an opening offer - which considering it's off everything is a great offer - you could end up winning more such as 30% off everything or 50% off one pair of jeans by using the spinner outside, or if you're unlucky you could be forced to do five push-ups on the spot. The selection is pretty good - I was told the back is bulging with stock as they obviously couldn't fit it all on the shop floor (so be sure to ask if they don't have your size in stock). The store is pretty modern and it impressed me overall that they've dramatically improved their store through this relocation and only a 24-hour turn-around too. I do feel they could make their spinner more interactive as since it's been open there isn't often a member of staff guarding it and it really does make it feel more like a prop than an actual welcoming offer wheel and it would be good to see a slight increase of varied sized on their shop floor to avoid a long wait for them to get things out of the back. The store also does need to invest in a stool to reach items such as underwear from the top shelf because no one could reach them (and then awkwardly they had to put it back after realising my size is in the stock room!) It might not be the biggest store in the mall but the fact they've drastically improved the brand, actually making Jack and Jones a store I might shop at again through this new store relocation - it is pretty good and the prices are good value too, they can be confusing however if you don't read carefully as all the prices for twelve different currencies are in one location in small-print on the hard to find label - I mean come on make it easier to find out the prices without having to spend too much time looking! 4*
