August 2023 by Mikestaxx100
Delivery driver leaves package unsafe outside front door which obviously got nicked. However, JD Sports does not feel obliged to issue refund. Wont be buying from here again you can bet on it.
August 2023 by Scott
I've not shopped at JD in years!I thought I'd go inWhat an abomination that place is!It had taken a good 20mins to be seen and try on trainers.I decided I want the pair and even the women was surprised was buying!She's run ragged and it's clear her day is simply getting trainers for people to try them and then to take them trainers back to the storeroom.Not one person looks happy to be there and not going to lie...im happy I don't work there and wasn't happy being a customer.The place has no aircon!Its a Saturday and only 2 people to see the hoards of chavy scroats of Manchester.Not enough of a wage to deal with that!I was then in the que for over 12 mins!All because people was signing up to get 10% off.Luckily I worked that out mid que and signed up.I get to the till and found the 10% wasn't given...She said that I get in back the next day...Which I thought was odd because how would it get back into my bank ?I check the advert and nothing said it wasn't given immediately at the till.Next day I check the app only to find it goes into a cash pot!And it won't go in untill the 26th of aug...The purchase was the 19th.......the womens information is 8 days out!The place needs a better request and try system because even shoeszone does a better job.Needs more happier staff because the place didn't have one!And information of offers need to be less misleading.Untill then....its quicker to order and try with amazon then this place.I won't be visiting anytime soon.Its for a different breed and certainly not for me
July 2023 by Anthony Chan
Good selection of trainers and nike shoes.
July 2023 by Ieuan Auyeung
Great shop and I love watching the mechanism bring the shoe boxes up from the bottom floor
June 2023 by J L
Went in to buy a pair of trainers but staff were not the best so after tracking one down had to wait a while to get my size, I then queued and queued some more before deciding after over 15 minutes that I might never get served so left without buying anything. Do yourself a favour and give this place a miss. Yes the prices were good when I was in and they had what I wanted, but they could have been giving stuff away and I still wouldn't recommended it.
June 2023 by ??
Dogs cannot enter the store, dog is holding. The security kept telling me to get out and the staff had a bad attitude. I told her I wanted two pairs of shoes She was impatient .
June 2023 by Hanan
What a chaotic place! Loud annoying music and awful customer service. Long queues and young people at the till who are a bit rude & don't know what they're doing. They're chatting together and not focused on their tasks.
June 2023 by Rob Duffy
Great well stocked JD in the Arndale. Genius till-less system to order shoes and buy, always attentive staff who are glad to help however they can.
May 2023 by Mrway Hela
Rang today to ask about an enquiry, and JD customer service put down the phone, after I asked if a pair of high dunks is available in my size. Disgusted with JD customer services
May 2023 by UmperLumper1968
Reiko a top lad, helpful and friendly.Store wise, NO staff to do printing and no way for me to come back to get the shirt printing at a later date.Manager Charlotte unhelpful and inflexible to doing goodwill for printing I couldn't take.I hope Charlotte is restricted by senior management daft procedures and not being a jobsworth! ?Online, non JD shopping it is from now on :(
April 2023 by Michal Rybacki
If u have the phone in your store provided learn how to answer call.Really bad service, last time bought anything
April 2023 by Sylvia Z.
Know the menu by heart if you go enough! But very relaxing time and good comfort food! Beware if in Burnley and there is a game - watch your timing ??. Recommend to stop in.
April 2023 by Paul Hughes
Waited an hour and a half for a pair of shoes because the workers had lost them. then told over an hour later they didn?t have them. and i was sitting on the sheets with no back as we had to wait there and it really did my back in and now i?m in crippling agony because they had us waiting for that long. it messed up my whole day and my back and i?m not happy with my experience and won?t be coming back.
March 2023 by Mariya x.
Waited 20 minutes for shoes to try on that were never given to me as they said to wait for someone to bring me the size I needed. Ended up leaving without trying anything. Staff just stood around.
March 2023 by leom gould
Today I came in and purchased a pair of Nike shorts and a t shirt. When I went home and tried them both on I found in the pocket was a Vaporiser. Now I don?t smoke and I don?t know anyone that does smoke but it was in my brand new pair of shorts that was hanging up on the rack. I fully don?t understand how it go they?re and I?m really unhappy that JD sports now includes free Vaporisers with there purchases.If my child bought those and received that I?d be horrified and disgusted and I?d kick off big time.To all Parents just check the pockets before buying.