January 2024 by Meenu Thampi
Today evening I went to KFC Arndale. Very very arrogant and rude behaviour from staff. It was closing time and they let us in and closed the queue. While ordering, one lady staff came and took the food box and said order is closed and asked us to go. We knew it was closing time and still they only let us to order and there's a proper way and manners to talk to customers. They should learn it now or never. This is so humiliating and will be never going there!!
December 2023 by Will Purssey
Don?t book it by the App because they don?t even acknowledge the ordersHappened twice in a
December 2023 by Yamini Degala
I had good customer service with till guy. he's very polite and quick asian guy....
December 2023 by Hussain
Gave my order to someone else despite me paying and raving my receipt and didn?t believe
December 2023 by Ed Mc
Nice and Quick? Area very busy?
December 2023 by Alicia Cahill
I went to Manchester Arndale KFC and bought a meal for myself and asked if I could buy some hot water for my 6 month olds bottle, the staff member told me bluntly no. I asked if I could buy a tea and just not have a tea bag and the staff member told me no again. I?ve never been anywhere before that refused to allow me to buy hot water for my babies bottle. To be honest I?ve never had to pay for a tiny bit of hot water for my babies bottle but I have never asked for free water. What would they do if I wanted to buy hot water for myself. I will never use this restaurant again if I am being honest, I will probably never go to KFC again knowing that they refuse to allow me to feed my child when every other food establishment I have been to has happily accommodated me. I ended up asking Subway if they would sell me some hot water and they said they would not charge me for a bit of hot water to feed my baby and gave me some for free. I didn?t even buy anything from them. It wasn?t just the denial of hot water it was the blunt no I got and no explanation of why. Even the people behind me in the queue commented on how disgusting it was.Kid-friendliness: Not child friendly at all in fact they didn?t allow me to feed my baby.
December 2023 by Chris Atko (Chris_pne956)
Quite possibly the worst KFC I've ever had. The burger bun was stale, chicken burger overcooked and I had to drink my beans because there were no forks left. The guy behind the till was so slow and somewhat rude.
December 2023 by Miah Johnson
Asked for a Popcorn chicken snack bucket and got my popcorn chicken and chips in separate packing and not in the bucket , this resulted in me having less food than i shouldve as the bucket is made for bigger portions. Asked for it to be put in the bucket and they instead put the food in a box whilst it?s still in the packaging - said it?s the same thing
November 2023 by Rebekah Papworth
Chicken popcorn was delicious and the chips were ok. The customer service however was lacking. The woman didn?t communicate well with us.
October 2023 by Candy Jayson
Im Philippines asia luv alots rice and guest what not disappointed me kfc rice but. More like spicy please KFC MANCHESTER ARNDALE more more spicy i luv it? Anyway best Rice special like me pilipina ?????
September 2023 by Jakepic Drums
overall the food was nice and it came really quick. however I didnt like the service as the cashier that dealt with me was incredibly and I mean incredibly miserable, mumbled all of his words and was just extremely unwelcoming. the other cashiers appeared to be a little more cheerful but that doesn't change the sour taste that mine left in my month. I work at kfc and understand that its not fun at all but at least put a bit of a smile on and do the job that you're paid for man.
August 2023 by Lewis Luong
Extremely slow service. Ordered for pick up yet still had to wait in queue as they didn't even prepare our meal. The short queue still had us waiting for a long time whilst having more than enough staff to deal with the queue. Once we were finally served we had to show the whole order and wait as they didn't prepare anything defeating the point of a stream lined pickup service. The team leader was also off to the side teaching someone how to use a phone in an incredibly slow manner and was unable to deal with enquiries.
August 2023 by Elena Toader
The staff is bit rude and dont explain to you. Not good. I will not go again for sure
August 2023 by Michael Fadoju
It was fine just like other KFC restaurants
July 2023 by B
Always salty but hot and fresh
