November 2023 by Muhammad Manzoor Ali
Been in today to exchange a few baby items, always good service and choice. But was exceptional service and assistance from the lovely Caitlin, I'd have been there for an hour otherwise! She helped me find all I needed within 15mins and done. Thank you Caitlin and the lovely folk at the checkout!
November 2023 by Samab Ahmad
Great to shop for clothes for your little ones and adults. I mostly prefer shopping for kids in Matalan. Staff needs better training it feels like they dont want to be there.
November 2023 by Bobby Karakkattuparampil
Matalan is a good store for clothing and accessory shopping. Good staff. Also fitting rooms available.. Well arranged
October 2023 by Patricia Tivey
It is a clothes store and if you want to spend less that's the ideal place depending on taste. Surprisingly good quality. They do have shoes and boots but have never bought from there and so I can't comment. Ladies night wear and lingerie are very good for the price. Plenty of selection in childrens clothing. A good shopping experience, bargains to be had. Plenty of parking space.
October 2023 by M O - A
Horrible experience, the rude, aggressive, arrogant security man challenged me for scanning two tops, leaving them behind and not purchasing them . Having studied Law , I responded is there a law that says customers must purchase everything scanned in a shop ? Have I taken anything out without payment ? Absolutely Not .I was shocked by his unprofessional attitude. Left and returned to lodge a complaint with the manager unfortunately the clueless, unintelligent , unhelpful manager was no different.The staff members were unpleasant, unhelpful, unfriendly, unwelcoming and unprofessional. Overall it was an extremely disappointing, upsetting , frustrating, sickening experience to think some clown was watching me innocently shop and browse was creepy and deeply disturbing.I have had the card for over twenty years and immediately shredded it when I got home. I was deeply shocked and will most certainly avoid the place like a plague. I will definitely NEVER RETURN to the shop again.I shop where I am valued and appreciated NOT where a creep thinks watching a customer is normal, acceptable, fair and ideal.The matter should have been addressed immediately but the moron of a manager was condescending and almost confrontational.Overall it was a deeply uncomfortable creepy experience.
September 2023 by Phil Flaherty
Great store very helpful staff and well stocked, sale bargins at the front of each dept so showing you what great offers lay ahead in these area's. Did not have to wait long at the checkouts due to a member of staff at the frontline helping customer's to the self service points.Well done guy's keep up the great work
August 2023 by Stan Laurel
Shocking customer service ..... There in the wrong job if they can't raise a smile and give a good customer experience , . Every member of staff needs retraining in Customer service even the managers not setting a good example . Avoid
August 2023 by Parastish gee
I just luv this store. Amazing collection. You can always buy good stuff on cheap prices always have something on sale which I like most. Highly recommended
August 2023 by what a tunel Riley
The clothes this year fantastic great value I hope they can stay open and they keep producing the same high quality the trousers I bought and the shirt both excellent value
August 2023 by Azam Yaseen
Matalan was good the shopping was good. However, I feel the self checkout right at the time it was about tonclose on the sunday and asking the customer to do is outrageousSecondly, no toilets (massive place and people often come with kids and spend hours ). I could barely see any staff, so I had to go to the tills to ask for assistanceIt was not a great experience to spend my money here.
August 2023 by Bashy Boo
Nice big shop, however sale items were not set out great so was hard to navigate. Plenty to chose from.
July 2023 by Linda Shawcross
Horrible place not for me and I'm disabled and there's no where to sit when your back is bad
July 2023 by Stephen Rowan
Plenty of great deals to be had.
July 2023 by Jerzy Kalinowski
5 empty self scan checkouts, one cashier and 17 customers in her queue. I was 5th and waited some 15 minutes.
July 2023 by Rebecca Thornley
Quiet, clean and tidy. Some great offers and a discount voucher for use in a few weeks. Good selection of boys and girls clothing too
