January 2024 by lynn mcdonagh
Food is always cold & they need to clean out their Drinks machine. Their drinks have been vile for awhile now.
January 2024 by kent yew
Morning drive past , so think have a nice breakfast . Many staff on duty .. foods served with no sugar ? milk & sauce , need to request each by each .Female toilet door can?t lock , male toilet overfull ?.. no washing liquid.. what a standard MCD .
December 2023 by Elle Hughes
The atmosphere is ok. I dont mind being there but there are many mad customers. The service is horrible.. it took almost 50 minutes for a couple items. They also forgot some of our meal multiple times. Another reason why the service is so bad is TIME. We have to wait for our food to come out to us in the car although we had been waiting for our food for over half an hour. Just in the drive through lane.Vegetarian options: There are few vegetarian options. But all seem nice!Kid-friendliness: The kid-friendliness is amazing! They provide high chairs, kids meals, healthy childs snacks etc.
December 2023 by Wayne's World Travels
I have never had such an experience cold food cold coffee it was even cold in the restaurant,never again will I buy from McDonald's especially this place I'll wait for a cafe to open in the morning, do yourselves a favour give it a miss.
December 2023 by Sandra Barry
I was served by a young lady called Jess who had a wonderful smile and gave fantastic service.Parking: On McDonald's carparking is for 1hr 30mins. Parking is also available on Asda carpark.Kid-friendliness: The staff are grateful with all children.Wheelchair accessibility: It is on one level so easily accessible.
December 2023 by Annie Shingler
There was balack hair in my ice cream i asked for a dubbke chesse burger they gave me a singke my milkshake was spilled the fries was cold i woldnt recomend
December 2023 by Francesca Bamforth
Absolutely disgusting how they treat paying customers and blame the other staff for their incompetence. Wouldn't bother with this establishment at all. Ordered on uber eats over £40 and they only gave my driver one bag. Then had to get a taxi which cost me even more to go and collect. Management needs to have a good shake around.
December 2023 by Lisa May
Honestly the WORST mcdonald's i've been in, waited 25 minutes at the counter for breakfast. After asking what was the hold up. Staff very rude just shrugged his shoulders. After eventually getting food. Lattes were cold. Half full and I ordered 2x sausage mc muffins, but recieved cold bacon instead.this place is filthy. And needs a inspection ASAP and staff need proper training not only how to work at a faster pace but how to deal with customers...AVIOD !!
December 2023 by karon knapman
McDonald's Harpurhey is really small compared to how it was a year or so ago, I think this was mainly due to the number of disruptive kids causing problems and the way they treated the staff. Food is still the same as ever. There are toilets here, but sometimes the staff don't have time to clean them, went in once, and not only were they an absolute mess, but they stunk so much it made me walk out. Staff are friendly enough though.Wheelchair accessibility: There is a door wide enough to get a wheelchair through, however it does get busy at certain times, so you may not get to a table.
November 2023 by Laura Hills-Taylor
Pre ordered, still a ridiculous wait. No queue inside either. The state of the dining area let them down, it was grim. TFemale and disabled toilets locked and had to wait 5 minutes for them to be opened, no apology from staff.
October 2023 by SD FV
I had a truly terrible experience at the McDonald's drive-thru today. After waiting in line for what felt like an eternity, I finally reached the window only to discover that my food wasn't ready. They asked me to pull over and wait, which I did for another excruciating 10 minutes, and yet my food still wasn't prepared. Frustrated, I decided to go inside to complain about the delay.To make matters worse, the manager on duty was incredibly rude and dismissive. He had the audacity to claim they were busy, without offering a single apology or a refund for my inconvenience. This is a fast-food establishment, for crying out loud! Waiting this long for a simple meal is completely unacceptable. If the staff can't handle the demands of this job, they should seriously consider pursuing a different career or at least receive the training they clearly lack.
October 2023 by Apple Juice
Omg if I could give zero stars I would, it?s a complete joke this place. Twice I have been to this McDonald?s this year and twice this place has got my order wrong. How thick are the people that work at that place they look bored out of their head, never smile and get every single order completely and utterly wrong. I alway leave the drive through and get home with something missing. I complained got a £5 discount voucher But when I went back to McDonald?s, they said the scanner doesn?t work so that was a waste of time. Just like the milkshake machine never ever ever works.
October 2023 by owen salt
Absolutely terrible I orderd of the mcdonalds app and they forgot 2 big mac's which I am not happy then I try and ring them and they ignore me .
September 2023 by Mark Collins
Not a bad place but the kids that sit inside cause problems daily and it can get quite stressful also the uber eats drivers and the demand from people ordering are making it hard for the staff to actually look after customers who actually attend to eat I do think the food ordered should come from a different macdonalds and not the actually restaurant as too many people order from uber and the staff can't handle it that's why a lot get there food cold when they order or receive wrong itemsWheelchair accessibility: Has a nice big ramp making it easy for disabled customers
September 2023 by ?????
BE AWARE OF FOOD POISONING AND MISSING ITEMS!My partner placed an order via UberEats and the order arrived pretty soon, with all the security tags intact; however, as every time we order from this specific McDonald?s, there were some items and condiments missing. In this particular instance, the Double Sausage and Egg meal did not come with an has brown (we have already contacted UberEats and they kindly refunded this). Considering this is not the first time we have this exact same issue with this particular restaurant, I believe it?s absolutely unacceptable and we will no longer order food from them.The most concerning issue concerns the food as what we received appeared overcooked and stale. The sausage patties inside both Double Sausage and Egg were burned - almost crispy - and tasted quite bad. They were not fresh at all and the oily fats that are the result of the cooking process were completely dried out. It was like these patties were cooked and left on a tray for at least 1-2 hours before being served. The eggs also appeared dried and cooked ahead a few hours earlier. The cheese was put at random somewhere in the muffin, but because the rest of the food wasn?t warm, it did not even melt. There was also a flatbread that, again, did not look or taste any good.
