September 2023 by thomas rees
I just left Moss Bross having hired a tux for a wedding. Will who looked after me was PHENOMENAL. Charming and hilarious he made the whole experience, which I had very much not been looking forward to, a total delight. He was quick, knowledgeable and meticulous making sure everything was perfect for me. A genuine ????? retail experience. I will definitely be back for all my suit/tuxedo needs!
August 2023 by Oscar Bell
I was looked after by Nicky, personable and professional service and I really enjoyed the help I got in buying my first suit!
July 2023 by jahanzayb kayani
Had a custom consultation with Will at Moss bros Manchester, have to say the service he provided was exceptional, first time getting a custom made suit for a wedding and he made the whole experience enjoyable, easy and comfortable.
July 2023 by Mickey Halligan
Kayla and Max were very helpful and had every to int I needed sorted witching 45 minutes-1 hour. Would definitely recommend and will be back in the future.
June 2023 by James Hill
Had a great experience with Nicolas today in the Manchester, St Anne?s Square branch. I knew I needed a dinner suit and he helped me every step of the way. He made sure everything fit perfectly and guided me in the direction of what style of shirt to purchase too. I?m waiting for the suit to come back as there are a few alterations to be carried out; if all goes well this is definitely a five star review. Thanks for your help, Nicky!
June 2023 by JODIE COLLINS
Never buy a suit from here caused me so much stress on the lead up to our wedding. Every time the measurements changed as if they had no idea what they were doing, never had even remotely similar suits to try on. Never knew anything about our order and constantly misenterered information on to our booking changing names and confusing the process further. My husbands suit couldn?t be located as it was a purchased suit and had been tailored. Shirts had been missed off the order and if we haven?t noticed they would have never arrived in time. Just a shambles and biggest regret in arranging my wedding was using moss
April 2023 by Moin Ahsan
I visited the Manchester branch today in the town centre. I must say I felt really ignored, and no importance was given whatsoever to myself. I went into the store to ask for some help in choosing a wedding suit but was asked to come back in a few hours when they would be less busy, as I didn?t have an appointment. I then returned after 3 hours and they said they would see me in 10 mins consistently until another 30 mins passed. I was waiting and waiting, and I could hear staff members chatting and laughing away amongst themselves but they were not even bothering to look at me or come help Me. After about 45 mins of browsing in the store, a staff member came and simply asked can we help you, in which I replied, I hope so, been waiting quite long. However the worst thing was that no apology was issued and the staff member didn?t come back and neither did they get their manager. Really disappointed with the service. No help. No effort. No appreciation.
March 2023 by Joss Stott
Absolutely fantastic experience buying my wedding suit. Chris was really helpful and made me feel at ease. He set the tone perfectly and allowed me to explore my options while giving the right amount of guidance and his expertise was priceless. The fabric I originally wanted was close to being out of stock, so Chris even went in on his day off to try to ensure I got my first choice. I really appreciate his dedication and effort in doing this. Even though I had to go with another fabric in the end, I am more than confident it is going to be brilliant. Thank you and the whole team at Moss Bros St Anne's Square for such a pleasant experience. Highly recommend!
February 2023 by Dj NorX
Poor service. went in to buy 2 suits and all accessories but wasn?t even acknowledged I was there by staff - I?d indicated I needed size / fitting assistance with my choices - but just waited and waited by the counter. So instead I went to other shops who wanted my custom. #Slaters
February 2023 by Gary Whitworth
Had a great experience buying my wedding suit from Lewis. He took the time to go through each part of the process with us, making sure we got what we wanted and that was the perfect fit. Very friendly and knowledgeable, I'd definitely go back for my next suit.
February 2023 by Prianca
Me and my fiancé had a brilliant experience here buying his Wedding tux. Lewis deserves a promotion! He really knew his stuff and made the whole process easy and enjoyable. He even knew all about pocket watches, giving us special recommendations. With his help, we got the perfect look for the big day! If you see this, thank you.
December 2022 by Ped Dil
Every time I come here, whether there's 1 person in the queue or otherwise they take forever to serve. Seemingly having I'm.depth conversations over flipping garments, like they're selling insurance.DEAD PEOPLE MOVE FASTER
December 2022 by Che G
Every time I come here, whether there's 1 person in the queue or otherwise they take forever to serve. Seemingly having I'm.depth conversations over flipping garments, like they're selling insurance.DEAD PEOPLE MOVE FASTER
November 2022 by TheDarkKnight
A really great experience shopping here. Staff are really friendly, approachable & knowledgeable, especially Lewis! I came here to look for a tux for my own wedding and was really impressed by the customer service. Would highly recommend to anyone looking to buy or rent a suit for any occasion.
November 2022 by Ethan Prince
As soon as we walked in Will was ready to help us today. He gave me some great advice and it ended up in me purchasing a great suit. He was incredibly friendly and found the best size and fitting for me!
