January 2024 by GrayGorgon
The staff were amazing and really helped us with a table. The food though was such a tiny portion it was like nothing i have seen before from a Nandos. This also seems to be the coldest nandos in the world, made for a really unpleasant experience even with keeping our coats on. It was a very?. Okay experience overall with the staff being the best part. I probably would not go back to this location especially with there being so many nados close by.Vegetarian options: The great imitator wrap is one of the best vegan option hands down at any restaurant ive ever been too.
January 2024 by AFSELLER STORE
Don?t order from the app, they get your order wrong everytime.
December 2023 by Melon Heski
Shocking costumer service, ordered some chicken liver with sides , and a drink . Then was told that there is not any , so I have asked for refund, after 5 minutes member of staff asked me if I like to have some sides on its own ????? Then they refund only food prices and try to charge me for a drink I couldn?t have because ther was no food???
December 2023 by Theodore Merchant
Food was ok but service wasn't acceptable. Waited 40 minutes for our food whilst other customers arrived and left before we even got our food.We asked where our food was and no one could find our order. It wasn't particularly busy so no excuse for poor service.Wouldn't recommend this Nandos if you've got anywhere to be as you'll end up being late.
November 2023 by Cédric De Clercq
Niks gegeten, zelfs geen menu gekregen. De vrouw aan de inkom was boertig en negeerde ons omdat we niet wachten terwijl ze er niet eens stond. Slechte service.. niet van verwacht..
October 2023 by Nick Wilson
Not great, been a number of years since I have been to this nandos and nothing has changed except more dust! Food is what you would expect though the chicken thighs do seem very small. Don't think I'll be back any time soon.Parking: Parking within a 5min walk.Wheelchair accessibility: Can be accessed by wheelchair.
October 2023 by Jack Eales
Good food, better service, quiet and minimal atmosphere, but it was a rainy Monday in October - so hardly "peak time" ?
October 2023 by Adebola Olayinka
Was a bit packed inside - ordered a takeaway, even though it was busy they still attended to me quick - food was but slower then I expected but I guess they did have a lot of customers to
September 2023 by Mary R
Food average. Restaurant furniture is quite shabby and whole place is in urgent need of a deep clean. Toilets were particularly appalling, no evidence at all of regular cleaning taking place. Music also too loud to be able to have a conversation. Will not be visiting Nandos again.
September 2023 by Kirk Tree
As with many of these kinds of restaurants sadly the focus of intention seems to be on deliveroo, the queue was 5-6 deep to order with only one on the till. Staff were reasonably friendly and the food when it arrived was ok, the chicken thighs were nice but the butterflied chicken was as dry as saw dust and could only be swallowed with a good glug of lager, the broccoli was cold but the macho peas were great but I?d be seriously worried if a portion of peas couldn?t be prepared and served as stated.
September 2023 by Megan Wood
Ordered 2 meals, where two of the sides were not received, and the starter which we ordered was not correct instead it was replaced with something completely different which we did not order!! Absolute joke taking advantage of those placing delivery orders do not order from this restaurant through delivery!! A £41 order for one of us to be sat there with nothing but a piece of chicken.
August 2023 by Hiu Ching Ko
Delicious! Much better than the arndale branch, love the garlic bbq sauce, hope it stays longer than just a limited edition!
August 2023 by andrewbates336
Tried to send the following as a complaint:- This is not a request. It is a complaint. The last time I visited Nandos was when we were emerging from lockdown and a very nervous member of staff was telling lies to customers to avoid them coming in. Two years later I have reluctantly come back. At 7.00 pm we were advised that we were on a 15 minute electronic waiting list. About 40/45 minutes later whilst walking towards Piccadilly to get a meal somewhere else we were advised a table was ready. Comments from other customers leave me to believe that telling lies to customers is still being routinely lied to. It will now probably be another few years before I return again. Their site did not allow a complaint to be posted - having tried several times from more than one phone. This is not a company that I trust.
August 2023 by Rodrigo Ponciano
A strange practice of this place is to tell you that you have to wait 20 minutes to get a table, even when there are many tables available. This is very irritating.
August 2023 by EvilFox99
Fantastic service from Caytleen. She explained the menu and helped with choosing our deserts. It was very good and would come back if I didn?t live in Cardiff.
