October 2021 by Aziz Adil
Really friendly staff
September 2021 by sebastien vaughan
Mr. Saleem helped me and the person I was translating for with a technical problem. He pursued and followed through with this unusual situation until it was resolved, and it took over a few hours. I appreciate the time spent and the professional manner of Mr. Saleem. Will recommend the bank and this branch to others. Thanks again!
September 2021 by Anthony Farrell
Brilliant to bank with plus the staff are very nice and friendly with you fantastic building nice and warm just like the staff.
June 2021 by Doglover x
Worker needs more training! Went into Manchester NatWest bank with my Mum a couple times usually very helpful but the day I been in there was awful, Worst I have ever had, took nearly 2 hours just to make part Mortgage payment from account. Last time we went there only took us less than 10 minute! The guy who served us make us wait for ages and left his desk, didn't know where he went, asked one of the staff there she said his on the phone to customer service? Why did you go inside and ring when clearly you have phones on you desk while you dealing with customer? it dose not make sense at all, at the end I got fed up waiting around , he finally came back after his phone calls saying he couldn't do it??? I told tell him to ring the line we normally ring at home which he did on his desk then the lady on the phone explained to him how to process the payment, finally the manager came then we sorted. Definitely need more training! Wasting alot of my time.
October 2020 by Asim henna
Very Nice Bank\\ni visit So many times\\nVery Good Staff
October 2020 by Grahame Benson
Wandered in with trepidation\\nI went straight to the coin counter, tipped my cash in.\\nWalked to the paying in queue, waited 2 minutes then was seen by pleasant lady.\\nSeems a shame so many poor comments. I had a short and positive experience... which I wasn't expecting based on everyone else's reviews.\\nStaff were busy, but professionally polite trying to make sure everyone was being dealt with, even when an old dear ignored the queue system.\\n\\nNo issues for me using this bank again....
October 2020 by willow
Nice place never had any issues. Nice and respecting staff.
October 2019 by Mohammed Gabr
Worst bank ever, highly not recommended
September 2019 by Andrea Berardi
If they don't provide (some) services WITHIN opening hours why are they even keeping the door open? Just to say come back another time?
July 2019 by Wl Ml
Not the most friendly service in this branch, walked in and I smiled at the staff at the door they did not greet me or smile back. Went to the counter to do a transfer and the young woman with blonde hair who served me seemed disinterested about serving and was quite blunt. Go to a different branch if you can.
May 2019 by Luca Hu
No come this brunch!!! The staff attitudes is ridiculous. The easy things they did complicated.
April 2019 by 99% Gaming
Been customer with Natwest for many years I went to open a 2nd account to be told it can only be done Monday to Wednesdays between 11-3. I laughed at first thinking this was joke ad it sounded like something out of video game, But no its real. how is this customer friendly for someone who works 9-5 Monday to Friday?
April 2019 by Somaye Safaverdi
didn't open on time waiting here
February 2019 by Waheedul Haque
Very poor, very long waiting for my new pin, very long wait for card machine to come, no news on my switching progess, very slow store too
September 2018 by Gordon cook
Recently visited the premises and paid money into my account, and what more can I say. Customer service top notch.
Staff excellent.
Experience was a pleasure to talk about.
Compared to a branch of the same bank in my home town.
