December 2022 by Megan Baglin
called the branch to try to open a bank account, they tell me i need to come in branch to open one. after a 40 minute walk there they tell me i can only open an account online
August 2022 by Akshay Sharma
You've got 2 counters at this branch with a clerk/teller/banker/cashier or whatever you want to call the representative in each one. If the other person isn't attending to (wanting to see) customers, consider CLOSING the second counter with a "closed" sign or shut the little window partition than making it awkward for the customer.It's quite ambiguous to ascertain if both tellers are taking clients, and annoying to hear "Can you wait for my colleague please?" when approaching the rep.I'd rather be dealing with a cash deposit machine FWIW than these humans.
June 2022 by Beata Niewitecka
Good customer service
December 2021 by Marco Marco
Absolute waste of time Natwest banks.Tried to open an account online and their was a problem with uploading my passport so i rang up to see if i could book in a branch i was told i was 4th in the queue and could opt for a call back which i did one hour later still no call back so i rang again and was in a queue for 23 minutes so i just put the phone down. If i cant actually get through to anyone when ever i ring then i dont want an account with them. Ill go elsewhere.
July 2021 by Robert Wilson
Great bank, not crowded, and very polite staff
July 2021 by Mike Leucian
Can you imagine a BANK that does not do foreign exchange?This is it....
July 2021 by Paula Johnson
Chad I went to stockport natwestHelp was better and very helpful and friendly
September 2020 by Sylvia Harrison
A huge thankyou to Husna. Patient, helpful and knows her stuff!Couldn't have done it without her x
September 2020 by Myles Kime
Understaffed. Long wait times. No smart ATM. Awful.
January 2019 by Kardomah Man
It's a bank.... It sells money.
September 2018 by Lior Forrestein
Nobody at information desk and had to make myself aware to staff to be told they're not using it, instead of them seeing me just stand there. Had to go elsewhere.
March 2018 by Lu Forr
Nobody at information desk and had to make myself aware to staff to be told they're not using it, instead of them seeing me just stand there. Had to go elsewhere.
February 2018 by Danièle GUIBERT
Une très mauvaise information pour savoir si on peut retirer ses fonds, quand vous les sollicitez trop à leur gout ils ne répondent plus au téléphone ! soyez méfiants car aujourd'hui je ne sais même pas quelle sera la finalité !!! je ne recommande pas du tout !!!
October 2017 by Michael Bahari
Always understaffed, expect a long wait.
October 2016 by Matt Allen
Queues not particularly large for a city centre bank branch.
