September 2019 by Frances Nicholson
I'm cannot believe that the Urmston branch opens at 10.00am shuts at 4.00pm, closed on a Thursday, this is crazy. And I know what there answer will be well, theres other branches that open early yes but there not LOCAL!!!!!! terrible.
June 2019 by Jeff Smith
Not enough counters for the customer base. Not open on Thursday and doesnâ??t open until 10am when it is open. As an TBS business customer, I now have to use NatWest to pay my takings into my account.
June 2019 by S McKinley
Quick and efficient customer service from Saleem
June 2019 by Simon Matthews
The opening hours of this branch is a joke and there is not enough counters or staff, I'll be switching my business account to someone else, fed up of calling there for nothing.
May 2019 by Mike B
No issues paying cash and cheques in
April 2019 by Jake Sullivan
Very very warm! So warm can't stress enough how bloody warm it is! It's cruel.
February 2019 by Katherine
Be prepared to wait over half an hour everytime I visit this branch the staff cannot handle the customer capacity. The staff are rude and clearly do not want to be there. Dread any visit I have to make.
January 2019 by Phil Davis
Wasting you're time going in the afternoon, last 3 times I've been there I've queued for approx 20 mins before getting to a cashier, far better before it was modernised & the had 3 cashiers
December 2018 by Janet Norbury
An hour of my life I wonâ??t be getting back on Saturday through lack of Nat West staff & today (Thursday) I was totally flabbergasted that the branch was closed all day!
September 2018 by A O'Malley
If you fancy wasting an hour of your 1 day off work, enjoy having your personal and private details discussed in front of a long line of people, and have nothing else to do, you too can experience the pits of customer service. All you need to do is visit the Nat West Bank in Urmston? Wouldn't be so bad if it was raining.
August 2018 by A O'Malley
If you fancy wasting an hour of your 1 day off work, enjoy having your personal and private details discussed in front of a long line of people, and have nothing else to do, you too can experience the pits of customer service. All you need to do is visit the Nat West Bank in Urmston? Wouldn't be so bad if it was raining.
October 2017 by Peter Taylor
Good banking services with pleasant and helpful staff.
June 2017 by Deborah Richardson
Nice atmosphere, plenty of machines and staff. Closed on Thursdays.
December 2016 by Margaret Wynne
Excellent customer service .nothing is to much trouble. Happy staff thank you.
May 2016 by Matthew P. Woodhams
To be honest - it's a bank! Arguably dubious design choices when it was recently refitted, but the usual array of services are still available regardless!
