April 2023 by Google user
My self and my wife visited the Trafford center and was served by Dominic. He was super helpful and made us feel at ease there wasn't any pressure on us to upgrade of get any extras. We did in the end upgrade both phone and the service was outstanding.
April 2023 by mike playfoot
My self and my wife visited the Trafford center and was served by Dominic. He was super helpful and made us feel at ease there wasn't any pressure on us to upgrade of get any extras. We did in the end upgrade both phone and the service was outstanding.
April 2023 by Joanne Hewart
Great service .problem with my phone was sorted in 2 mins .so helpful and explained the fault .
April 2023 by Karen Catchpole
Went into 02 to enquire about sim only , cheaper to do online via comparison site. Helpful friendly staff
March 2023 by UK Reviews
I would rate O2 0 stars if google let me! got a Samsung tab s8 ultra with o2 and only works in certain place's everywhere else is slow. I would stick with 3 as they're faster!
February 2023 by Billy Gallagher
I would rate O2 0 stars if google let me! got a Samsung tab s8 ultra with o2 and only works in certain place's everywhere else is slow. I would stick with 3 as they're faster!
February 2023 by Joe M
I was absolutely disgusted by the behaviour of one of your colleagues who came into my store. He was aggressive, shouting and swearing at me and my staff my staff members over a mistake he?d made regarding what he wanted to order. His behaviour was borderline violent, as testified by other customers queuing in the store; I nearly resorted to calling security. Even the man accompanying him seemed embarrassed of his appalling behaviour, staying very quiet while this incident unfolded. I have never been compelled to post such a negative review, but I think further action needs to be taken regarding this behaviour.
February 2023 by Tracy Banks
Having been a customer for 02 for years I called into the Trafford centre store on Saturday 4th February , to discuss updating my phone and which one would be best for me.I was greeted by the most helpful and /friendly/knowledgeable and patient staff member I have ever experienced.Aiden went over and above what he needed to do. He showed me how to safely store all my photos / recordings so I wouldn?t loose them . And explained which phone would suit my needs. He didn?t try to sell me a phone that I wouldn?t need just because he could.Aiden in my opinion is a great asset to 02 and any other employer who he works for.I was NOT asked to do this review . I have written it because I feel he deserves the recognition he deserves as a 02 employer.
February 2023 by Pauline Elliott
Service was 100%, so much time and patience and understanding from Razvan. He is a credit to your company - thank you!
January 2023 by Katie Morris
From being past from pillow to post for 3days from the customer service about my product and things never went as simple Has it should of, the manager and the 2 colleges who dealt with the issue today In store was absolutely spot on, I Couldn't thank them Enough they got the issue dealt with. I cannot remember the names but i just want to thank them again for everything they done for me today i really appreciate it
January 2023 by potato world
Ever since this place has touched my phone i?ve had issues ! was having issues with my phone while in trafford centre so i went in and they ?sorted? it , about two days later my data completely went off even though we pay the bill. so we went in again and now I have been completely disconnected from all of myWi-Fi?s!!!! And for some reason I can?t reconnect to any of them. when we went in they said oh it just needed resetting so I asked them numerous times what needed resetting??? and another thing that wound me up is the way they looked at me when I didn?t understand something, 02 shops are there for HELP! not everyone is trained on using phones!
December 2022 by Antony Yates
Went in for them to tick a box to access new device. While you're here, let's see how much a new tablet would cost you. Did I ask? No and I'm not in the mood to sign up to a £1000 tablet contract on a whim.
October 2022 by Alanna Dale
One of the female sales assistants was acting way above her paygrade and was very attitudey towards my mum & myself..needless to say i gave it right back but her whole decorum was disgusting.
October 2022 by Jayme Leigh
Was very quickly seen to and had a contract sorted within half an hour - also the staff kept me very well informed on offers and deals and got me the best available at the time.
July 2022 by Nick Gilbert
Helpful staff took the time to compare a few devices and price plans found me a deal I was happy with and saved me £25 on my old contact overall good experience
