September 2023 by Hanan
I had delivery today, it was quick. However, size isn't accurate at all - the pizza was too big for medium (I regret paying £20 for food I don't need when I could have oremdered small!). Also, the taste wasn't that great, nothing special about it really. Also, a bit too doughy (forgot to choose thin base) and the garlic sticks with 4 cheese were too oil & garlicky, there was barely any cheese! I'd not order again.
August 2023 by Tara Preston
Pizza was made in good timing, staff were friendly and pizza was delish! Only downfall is the dough balls are the size of marshmallows
June 2023 by Abin Sam
No hand hygiene maintained in all store. Staff moves everywhere, touches everything also makes pizza with same hand.
June 2023 by Kim Snyman
If I could leave 0 stars I would. Absolutely diabolical customer service. Ordered £100 worth of food from Papa Johns Fallowfield, said it would take 25 mins - ended up attempting 'delivery' 3 hrs later at 2am. Tried calling to get an update on the order after about 45 mins, they said it had been transferred to the main branch in Manchester centre. I then rang them and they didn't have it on their system and said it was at the Fallowfield branch. I then rang them back to figure out if I was getting my order since it seemed no one had it on the system, whereby they proceeded to hang up on me multiple times when I called for a status update/cancel the order. They were rude down the phone and then even blocked my friends number. Absolutely worst customer service I have ever received. Have been battling to get a refund as never received the order - they're saying since they attempted delivery and I didn't accept it, it's been marked as delivered, however after 3hrs late and at 2am, I can't understand how they think I'd be awake and wait around for the order at that time. They have pretty much insinuated that it's my fault I didn't accept the order (at 2am when I was asleep) and they can't do anything about it. Disgusting. I will never be ordering from Papa John's again. Makes you think how many people they have done this to and got away with it. Sickening. Anyone thinking of ordering from them - do yourself a favour and don't.
June 2023 by Evan Northfield
Guy was amazing said I looked niceVegetarian options: I love vegrtebales
June 2023 by Nathan Murray
Time and time again I have received pizzas with missing toppings. It's like real-life Groundhog Day. At this point I feel like the Fallowfield store are trolling me... Is this a bad joke or are they seriously forgetting to put the missing ingredients on re-made pizzas? Word of warning to those of you who receive missing stuff that you've paid for - it will be flatly dismissed and you may even experience the joy of being called a liar like I did21st February - they missed onions from my pizza. Rang up to let them know and was promised a free pizza next time.18th May - free pizza was delivered, missing a topping again (BBQ drizzle)6th June - rang to let them know about last order, person who answered insisted that I was incorrect despite having pictures (below). It turned out that they had also dealt with the previous orders.The best part is that this isn't the only store that has this problem! Swinton and Denton have also delivered pizzas with missing toppings.I wouldn't normally leave a negative review but after dealing with this same issue every time we order, which isn't that much (approx. 10 visits in the last 3 years) something needs to change.
June 2023 by Alix Har
?first time visiting in person?super friendly! Def would come back again
June 2023 by Pubordee Aussavavirojekul
Nice place. Friendly staffs. Takeout only.
May 2023 by Suraj chauhan
Oh my goooooooooodness. We got to try out a Papa John?s BBQ Chicken and BBQ Wings, last week? It was amazing. We love pizza anyway, but this one had a twist on a traditional BBQ sauce, it was a cola one. Which works so well with the onions, and burnt ends. The burnt ends aren?t the same as normal beef, they have a slightly smokier and deeper flavour.
May 2023 by Mohit Giran
Fantastic pizza and very fast service love you papa Johns pizza?s
May 2023 by Alan
Great service, food was made quickly. Highly recommend
April 2023 by Aftab Shah
Awesome food and high class customer service...
April 2023 by Trevor Jones
**Edit - although the reply was 3 months after my query, I called as per my review reply, and was offered the same pizza and dairy free ice cream free. Thank you, but the order arrived with dairy ice cream!! The same mistake twice!!! Please get staff trained on vegan, dairy free and intolerances, and please take more care with vegan orders.Ordered a vegan pizza. As you can see from the picture, a dairy cheese was sent. Vegan cheese does not brown like this and tasted like dairy. First time I've had dairy in 7 years and tricked into it. Allergy so this has impacted me.
February 2023 by Courtney Sherives
Waited two hours for delivery, bare in mind i live 1 mile from them. When it finally arrived it was the wrong pizza, missing the toppings I ordered, they compensated me with a free pizza which was old, burnt and rock hard. Totally unacceptable for the price, never again will I order from here. Brings shame on the Papa Johns Brand.
February 2023 by Nathan Woolfe
Mo and Alex were friendly and helpful on our visit to Papa John's. Food was made on time. Thanks guys ??
