September 2018 by Omar El-Said
Food was fine, but most of staff were clueless and had no manners. Maybe it was because they were short staffed on a Saturday afternoon, but one of the members of staff was rude. When we first entered, the place was full. When the staff told us this, they didn't give any option to wait for a table or anything, just said no sorry. So we walked out and went for a walk, came back and more people were waiting and being seated before we got back, meaning if they just told us we could've waited and been seated earlier. Then it took them forever to seat us, even when tables were free. No apologies or letting us know what's happening. There was only one lady member of staff that was really polite and seemed like she really cared, and she was working hard to please customers, whereas the others didn't care. Unfortunately I'm definitely not going back to this branch.
September 2018 by Ian Bellingham
Visited a month ago. Very poor Customer Service. Also, I ordered a take-away Mocha. It was the worst Mocha I have had in a long time. Visited store again today and had take-away Decaf Americano and Carrot Cake Slice. Cake was delicious. The lady that served me was very pleasant and helped me decide which cake to try. Again didn't like the Coffee. Staff seem disorganised. Increased stars from one to three after my second visit.
September 2018 by David Gregory
It was worth the Groupon offer for afternoon tea, but I wouldn't pay full price. The sandwiches started to go dry due to being left standing and the quiche was over microwaved. Cakes were good. Staff were all over the place with no direction.
August 2018 by lemmlawyer
Nice patisserie, we got a free cupcake for my girlfriend birthday plus a chocolate cake that was delicious.
The place has nice table and seats to spend some time inside, but they also do take away.
August 2018 by cheeky rotties
Servers were lovely, what let my experience down, was the food was just warm and after trying to get the attention of a member of staff, for 20 mins we had no time left and had to walk up and pay on our way out.