January 2024 by Conchita Greenwood
Mansi helped my partner and I complete our Passport forms digitally. She was polite, professional and knowledgeable. A real credit to Spring Gardens Branch. 10/10!
November 2023 by Megan Burrows
I was assisted by Mohammed, he was incredibly helpful. I haven?t sent a parcel via a post office before, and he happily talked me through it and assisted me in the process. He made everything easy and was a very polite gentlemen to speak to,Thank you kindly for your assistance- Megan
November 2023 by Becky Greville
Katrina was amazing! She really helped me work out what the best way to send a parcel. She went through every package and every and way of shipping with me, won?t he contents combined and separate. Really amazing service!
October 2023 by Victoria Doyle
I received outstanding customer service from staff member Sash who made my visit quick and efficient which will definitely encourage me to use the post office for more services from now on. He was so helpful & friendly - a real asset to the company!
October 2023 by Kate P
Im an older lady who is not very tech savvy, a lovely young man took me through how to use the self service check out tills, he was so helpful and patient. I now no longer stand in long queues waiting to be served I can now serve myself, Sash brightens up my day every-time I see him there. Katie.
October 2023 by Nick Mihalcea
I had to return a parcel and accidentally bought a box that was not needed. It turned out I could return it via the post office with no box and label, so Lucy immediately offered me a refund for the box I bought and promptly assured me further. The service was really good and provided quickly. This is a very nicely tucked in post office in the city centre that is quite central while also managing to be quiet and helpful. Highly recommend!
October 2023 by Roy Downie
Really helpful staff in this post office. I started working in a hotel nearby and had mail to send for guests. I didn't know the range of options available to me for postage, so on the self service machines Sash was able to help me out. He was quite busy but it felt like I was able to get his full attention and he explained all the different options. I've shared the experience with my colleagues so that they can make use of the great service
October 2023 by Muhammad Siddique
Great customer service by Gulnaz, well appreciated all of your kind help. She's being patient to understand my issue of DVLA and recolved it straight away for me.
October 2023 by R
Joanne was very lovely and even made me laugh. The experience was very pleasant, would definitely go back and recommend it to anyone. Probably the best post office in Manchester by far at the moment. I can see that they are trying very hard to build the reputation of post office back up. Please keep the right spirit going. You are doing a great job.
October 2023 by Thierry Tam
Massive shout out to the Gentleman Mohammed for providing me the best experience ever at a post office. He explained everything to me clearly and make sure my parcel is sent out for the quickest, cheapest and safest way with tracking. Definitely would love to see him again!Sorry for arriving at half 5 mate, knew you guys were closing but it?s tough as we just got off from work and rushed for the posting service!
September 2023 by Joe Daly
Great service from Deb. Made life very easy to post a lot of items. Really pleased with the help and the friendliness
August 2023 by Ste Hopkins
Came in this morning to get some travel money for my upcoming holidays, a lovely guy called kieran was so helpful and polite. Always such service at this branch.
June 2023 by Munashe Matutu
I needed to send my D1 form and wasn't sure of how to complete the process at the post office. The postal service assistant I had was very helpful and helped me complete my form correctly, which I was very grateful for.The size of this post is really huge, especially when compared to all other post offices within the city. The queue system is really fair and efficient as well, and you don't have to wait long to be served.I like the diverse range of services available here, and how they're spread out through the post office, so everyone isn't crowded in one place.I gave this a 5 star rating because if honestly deserves it, considering how this post office does everything and so effecienntly as well.
June 2023 by Grace L
Very good service. Staff were nice and helpful. Much better experience than my another one.
May 2023 by Luke Selchow
Never had an issue here so far, very friendly staff who are willing to help if you ask. The ticketing system is simple and there are seats to sit down while you wait. Amazon counter and QR code scans for label print outs work a lot better than Evri, where label printers are mostly broken in the city centre.
