January 2024 by Jiji ALESSANDRO
any shortfall in this branch is not due to horizon
January 2024 by Tanvir Shahriar Saif
No respect for customers. The premise is always dirty.
January 2024 by ???? ??????
Zero customer service, worst staff ever , very rude and arrogant
December 2023 by Zeeshan Qureshi
Terrible customer service, very rude staff,
October 2023 by Maxine Ann Bailey
Great Amazon Hub, quick and easy to collect or return parcels. A great post office, very popular with online despatches as well as every other service post offices provide.
October 2023 by Taf Ali
Bad customer service, very slow
August 2023 by Waqas Ahsan
Staff are extremely rude. Wouldn?t recommend going there to anyone.
August 2023 by Mohammed Sahid
Went this post office to send parcel to someone i wanted tracked delivery wich was £3.60 which said to guy at the post office when i said i want £3.60 he turns around said it would cost me £7 to send parcel i did check online about this there was £3.60 delivery to send absolutely con men working at this post office they trick people to pay more to send a parcel
July 2023 by Malang_G
This Post office staff has to replaced by HUMAN BEINGS...
April 2023 by GOGI 13
The rudest staff I ever had to deal with. Unhelpful and unwilling to do their jobs. Postman never rings/knocks and instead leaves the "red card" saying "no one was at home to receive parcel" because he/her can't be bothered. This has happened in numerous times, therefore have to go to Hightown Post Office to collect my parcels all the time, only to be offended and told, and I quote "You didn't open the door because you were out partying!" was I told today by this old man behind the counter.Firstly, is unbelievable how such a rude person works in customer service,Secondly, this all would be avoid if the postman would actually deliver the parcels to the addresses properly.Thirdly, staff refuses to look for parcels by address, Name or post code. Totally unhelpful, if you don't have a tracking number you are refused help at all. Today I've been told, and I quote "there's millions of parcels here, I'm not going to look for your name!".And lastly, everyone in that post office needs serious training in customer service.
April 2023 by Anette Wilson
Arrived at 9.08am. No counter staff on duty and 14 people waiting to be served. Two members of staff arrived at 9.10am. Ridiculous!
March 2023 by Ania
Absolutely disgusting post office point,very unprofessional staff
January 2023 by Kameel Ahmed
Grubby place didn't let us buy elec and gas because full of cba workers. Go 2 sum place else
January 2023 by Omar Sayed
Staff is not professional they always chat with each other but not serve customer
December 2022 by Kyle
I am deeply concerned about the staff at this post office.I came to the post office to send some parcels back to the sender and the member of staff behind the desk told me that he would have to open the bag I put the items in as they need to go into a large bag. I thought this had been odd, but he said once it has been scanned, the is nothing more that I need to do. I have been in contact with the two companies and neither of them have received my expensive items. Staff are the most unprofessional I have ever come across. A complaint has been raised with its head office. I think the are things happening at this store that needs to be seriously investigated, not just my own complaint but others too.
