May 2023 by Naila Khan
Extremely unprofessional behaviour, Ended the call saying ?I?m busy, I can?t do this right now ? did not even let me say why I?m calling.
February 2023 by Alison Buckley
Bit of a long wait but that was due to a customer going in at 5pm with about 40 packages! Polite service.
February 2023 by Vik G
bad customer service. rude workers.
May 2022 by H
Absolutely shocking customer service. I called to check up on a package I missed being delivered and was told "it's a very busy time" repeatedly. Then hung up on! Who does that?!
February 2022 by Tash Tash
0 STARS, POINT BLANK RUDE AND DONT KNOW WHAT THEY ARE DOING. REFUSED TO SERVE ME AND TOLD ME TO GET OUT???? WOULD NOT TOP UP MY GAS AND ELECTRIC USING THE WARM DISCOUNT VOUCHERS, HE INSISTED IT COULD ONLY BE USED ON ELECTRIC WHEN IT CLEARLY STATES YOU CAN USE IT ON BOTH GAS AND ELECTRIC. DONT WORRY I WONT BE COMING BACK YOU SCAMMERS. NOT THE FIRST TIME IVE HAD PROBLEMS HERE!
February 2022 by Natasha Jasmine Ahmed (Tasha)
0 STARS, POINT BLANK RUDE AND DONT KNOW WHAT THEY ARE DOING. REFUSED TO SERVE ME AND TOLD ME TO GET OUT???? WOULD NOT TOP UP MY GAS AND ELECTRIC USING THE WARM DISCOUNT VOUCHERS, HE INSISTED IT COULD ONLY BE USED ON ELECTRIC WHEN IT CLEARLY STATES YOU CAN USE IT ON BOTH GAS AND ELECTRIC. DONT WORRY I WONT BE COMING BACK YOU SCAMMERS. NOT THE FIRST TIME IVE HAD PROBLEMS HERE!
December 2021 by 2009smarts
Eeewww !! A dirty filthy shop in need of a good clean , very unpleasant and unhelpful staff . The place is stuck in a 1970?s time warp .what post office sells blankets ?? Dreadful place should be closed down on health and safety grounds.
August 2021 by E
Like others have said, this post office refuses to accept even a small amount of pre-paid Royal Mail parcels because I am not a "paying customer". They told me I need to go to another location across the city.So just to be clear, they didn't refuse to scan my parcels, the told me I am not allowed to drop off my parcels there at all. I will be sure to submit a complaint on Royal Mail, Post Office Counters, Resolver AND the ombudsman. Being refused a service for something I have paid for is unacceptable and I will not let this incompetence slide.
August 2021 by Paul Thompson
No enforcement of mask wearing. Even the staff were not wearing them. Whilst in the queue I counted 6 people in this small post office not wearing masks.
August 2021 by Rafique Abdullah
very cooperative and professional staff which is always there to help.
September 2020 by naeem afzaly
The persons who works in this post office dont have even basic knowledge and dont know how Royal Mail operates I sell online on ebay I pay online for my parcels when I took my parcels to them they should scan the parcels and give me the receipts but they were telling me just leave the parcel on the ground because u didn't pay for us we can not accept your parcels and also very disrespectful people ????
September 2020 by Munira Kapacee
Desparate to send post by recorded delivery, checked to see if they're open on Saturday, it says its open till 5:30 got here well before half 5 to find it's closed. Frustrating. I don't even live in this area. Requesting for you to change the time so that it doesn't mislead and inconvenience people.
February 2019 by MiriamB-12
lovely helpful staff. They always apply a discount when posting a parcel . alwaus smile and concentrate on you .
October 2018 by GeorgeL-111
An expensive item was posted to me from this post office. The Track and Trace system shows it was accepted at this post office and then it mysteriously disappeared with no more updates on its whereabouts. When, on the advice of the Royal Mail, I called to enquire after the item I was totally dismissed and ignored. They tried to blame the Royal Mail and refused to even have a quick 60 second scan of their office and I was given absolutely zero customer service. An unprofessional outfit.
June 2018 by Elzbieta Wrzesinska
Very good and kind service
