March 2024 by Darshana Chatterjee
Recently bought a TV from Richer Sounds Manchester and dealt with Derek.Derek was really helpful, he first asked me what I'd be watching on TV and advised accordingly.I had looked at a more expensive TV and he was very honest and advised meagainst it and said I'd be much happier with the one he was recommending.To be honest I'm definitely not disappointed.Thank you Derek for all your help.
March 2024 by Andrew FitzGerald
Excellent customer services. Excellent products. What more do you want?
February 2024 by Reece Geisler
Quality service - wouldn?t go anywhere else for AV needs. Jordan was super helpful
January 2024 by John Warrander
I was helped instore by Derek. I don't know much about hifi equipment and Derek gave good advice on a stereo amplifier and speakers and as well as being very helpful He was very friendly. Really good service like this makes me very glad I went to a shop rather than buy online.
January 2024 by Robert Hough
Derek talked me through the products. Much preferred to be able to discuss in store with the added bonus of price match Richer Sounds provides.
January 2024 by Axaansh Dholiya
High price caution!!!!! ??
January 2024 by Kay W
Recently bought Fyne Audio F303i speakers and a Yamaha AS201 amp from these guys - great service and I was on the phone for over an hour to Sam who was incredibly patient - back and to checking all my requirements and compatibility to ensure I had everything I needed. Bonus was the speaker price (discounted with free VIP membership) and an invoice which was sent with a link to pay using whichever preferred method. Oh and RAPID delivery! Thank you team ?
January 2024 by Lawrence Pautz
After exchanging a few messages in the virtual world I decided to visit the Manchester store. Derek patiently explained each technology to me and came up with a few recommendations which would suit my needs. It was Derek?s product knowledge and his attentive attitude towards my specific needs that gave me confidence in the final product choice. Nothing beats product knowledge and customer service when buying tv?s and sound equipment and Derek and the Richer Sounds team made it a pleasure, thank you.
January 2024 by Angus MacGregor
Derek in store did a great job of welcoming us to the store and making the decision making process straightforward. He made my son, who is autistic, feel comfortable and we were able to try different headphones. We were very pleased with the service and the options on offer. Well done Richer Sounds and to Derek.
December 2023 by D Jackson
We were looking for a record player and hi fi set up for my daughter for Christmas and were well served by Sean and Sam. Super friendly super informed and the price was actually a lot better than anything I?d found on the web surprisingly after I?d sign up for their member scheme. Will definitely be heading back!
November 2023 by Callum Bamford
I had the pleasure of purchasing a TV, sound bar and wall bracket from Derek at Richer Sounds in Deansgate, Manchester. Absolutely fantastic gentleman and what he doesn?t know about TVs is probably not worth knowing.Having purchased several TVs over the years, I have very high expectations with Richer Sounds, I find their level of knowledge, service and price point to be extremely competitive if not market leading.I?m pleased to say that Derek did not disappoint. Having originally spent over 30 minutes on the phone with Derek, discussing my budget, the different technologies available, along with several other things, I agreed to visit the showroom to see the TVs we spoke about in all their glory - thanks for recommending this Derek, as prior our conversation, I would have potentially purchased the TV online without seeing it in the showroom.Overall, I?m extremely pleased with my experience yet again with Richer Sounds and particularly with Derek. I?m very much looking forward to getting my new TV on the wall.Thanks,Callum
November 2023 by Moi Pixie
I went in to buy a soundbar for my new Sony TV with Dolby Atmos but was talked out of it the helpful salesman who explained that it wouldn?t give me the depth of sound I was looking for and wouldn?t work with the TV?s screen speakers.I was very grateful for informed advice by a member of staff who knew what they were talking about. That?s not always the case. He could have simply sold me the Sonos Beam soundbar without saying anything but answered my questions honestly and intelligently. Back to the thinking cap but for service and price, Richer Sounds provides some very good deals. Highly recommended.
October 2023 by Deirdre Lewis
Lovely morning spent at the shop on Deansgate listening to my old vinyl collection before purchasing a fabulous new sound system. Excellent advice and support from Rob.
August 2023 by James Brettell
I dealt with Sam at Richer Sounds Manchester. He was very knowledgeable and helpful. He was able to price match a tv that i?d seen with a well known retailer. Richer Sounds also offer better warranty cover than other retailers for extra piece of mind. I?ll definitely buy from here again.
July 2023 by Minar Amin
I found Richer Sound after a difficult search on Google because I wanted the right product at a good price.All I am going to say is wow. What a find? I would recommend Richer Sound to everyone reading this.The staff were ALL friendly and the manager I spoke to had all the knowledge of the TV I wanted to buy.The price was cheaper than other retailers. Plus there was an offer on. Which I suggest you check because it can probably differ from time to time.Overall service was brilliant. I had to call a few days later to pick up a separate TV bracket because the one that is supplied is like a frame and I needed one that pulls out of the wall. I called the shop and they knew exactly what I wanted and they reserved it for me. I picked it up in an hour.I can't fault their service and product. I would definitely recommend checking them out before buying your next TV.Thank you everyone at Richer Sound (Manchester).A happy customer.
