March 2024 by Jo Burgess
Great with the kids but I had no help at all choosing ky new glasses although there were 6 staff visible on the shop floor. I was disappointed as I get discount and it wasn't explained to ke properly how it works
January 2024 by Rhi
The best opticians. Staff are always super helpful and friendly. Highly recommend.
December 2023 by Lily Laina Munster
Lovely friendly people and helpful ?
December 2023 by Julie
I took my elderly mum for a sight test and she was treated very well, can?t thank the staff enough
November 2023 by Pauline Harrison
2 x glasses £69 one pair designer. Bargain and recommended.
November 2023 by Anne Rogers
Got my hearing aids and only took 15 minutes
October 2023 by Zainab Amer
I've been a Specsavers customer for over 15 years, and have lensmail with them. About 3/4 weeks ago I called up the store and explained my lenses had been destroyed and they offered to send me a spare pair. I have called up 4 times and each time been told the lenses have been ordered and/or someone will get back to you. I was left a voice mail a few days ago and staff there suggested I pay for some daily lenses until my order is delivered next month. I then called up and a representative from the centre had to get in touch with the store and explain yet again the situation and was told they will order them and shouldn't be more than a 'couple of days'. I now don't have any lenses, even though I informed the store and staff working there a month ago. The worst thing is that I feel I haven't been listened to and staff working there just haven't bothered to place an order or really care at all about whether they will or not. I don't like having to leave a bad review but this has been pretty awful service and I'm looking elsewhere as I don't have the energy to go through this all again.
October 2023 by Alan Jones
Standard eye testHappy that no changein my prescription
August 2023 by Faith Watson
Very friendly and helpful staff. I've finally taken the plunge with varifocals and they're working well. I was helped in making my decision, but definitley not persuaded to go for this option.
August 2023 by Sandra Noad
I?ve been going to Specsavers for years and probably spent thousands of pounds in that time. This last time after a test I was told I didn?t need new glasses as my prescription hadn?t changed enough. Great. However over the next few months I felt that the distance aspect of my verifícala was a bit blurred. I went back to Specsavers at the end of April and was told that the distance part of my prescription had changed (although I wasn?t told this after my test). I ordered two new pairs of distance glasses - one pair sunglasses and and one pair light reactive for my holidays. The glasses returned but lenses were swapped over in the frames. It was too late for my holidays but they were sent back when I got back. I was still not happy with the distance and could see more clearly without the glasses. I?ve since had another test which has altered my prescription (apparently because there is the beginning of a cataract). It is nearly a year since my last test but I?ve been struggling nearly all this year. I?m not happy with the test back in September but can?t now prove that it was in error.
August 2023 by Pauline Skilling
Visited specsavers in Stretford Mall today.Very pleased with the customer service. My broken glasses were repaired very quickly. The lady who served me was super efficient.
August 2023 by joanna pennington-hughes
After all the problems l had with payment which was no fault of the store. Adrian went far and beyond to help me and l want to thank him
August 2023 by Susan Taylor
Good service friendly staff ...very busy so make an appointment
August 2023 by Alec Holloway
Excellent service with opticians and excellent quality of service with regards to my son.
July 2023 by Matt Wright
Got my first pair of glasses today and the staff couldn?t of been more helpful and friendly. From the optician who did my test to the man who helped me pick out my glasses. I was embarrassed about getting a pair of glasses becuase I?m 20. But they were extremely kind.
