January 2024 by Matthew Lawson
Absolute rubbish clothes faulty and refuse refunds claiming its store policy
November 2023 by Paul McCance
This is a very good place to shop. Good prices and free parking. Recommended
November 2023 by Keith Long
Large well priced stock helpful staff ?
October 2023 by Superior Being
Went this morning, shut, can't believe they don't open til 9.30am, I drove off and so did the guy who tried just after me.
August 2023 by Brittany Whitelegg
Terrible customer service & refused to take Scottish bank note
July 2023 by Pisano Giulio
I recently purchased a pair of football boots from Sport Directs, and I must say that my experience has been extremely disappointing. Within a week of using them, the boots completely fell apart, which unfortunately seems to be a recurring issue with this brand. I have purchased three pairs of football boots from them in the past, and none of them lasted more than a month. However, this latest purchase was the worst of all. I spent £70 on these boots, and they were definitely not worth the money.To make matters worse, the customer service at Sport Directs is abysmal. The manager and staff were incredibly rude and showed no concern for my issue. In fact, when I went to the store to file a complaint, the manager chased me away and even threatened to call the police if I didn't leave. It was a simple request to address the recurring problem of the boots not lasting, but they completely disregarded it.Furthermore, I was misled by a till worker last week who assured me that if there was a fault with my shoes within a month, I could bring them back and they would rectify the issue. This promise turned out to be false, as I was met with hostility when I attempted to seek assistance.Overall, I strongly advise against shopping at Sport Directs. From the unhelpful and rude staff to the poor quality products they sell, everything about this store feels fraudulent. Save your time and money by avoiding this establishment altogether.
July 2023 by Nathan Chesworth
*Please be sure that this would be a zero star review if this was an option*Just had the worst experience in Sports Direct, Trafford retail park.I have been going in for years and have always shown respect to workers, stock and the premises on every visit.I walked in to look at under armour t-shirts' for the gym and was commanded to leave, the staff were very dismissive and turned very argumentative when I attempted to ascertain to as to why.One of the workers even went on to childly come back with your mum jokes which is a total disregard for customer satisfaction and respect.I have attached reference pictures (with an uncanny resemblance) of the two staff members that have left a lasting negative impression due to their total disregard and prejudice towards me and most likely other customers in past present and futureI believe action should be taken!(Please note the male has now grown a beard)
June 2023 by Nikki Mulligan
Terrible customer service I tried to ring 8 times and they never once answered
June 2023 by Brad Cup
Every morning, customers waiting outside store from 08:55am. Store doesn't open until 09:30am as per website info. So why isn't there a 'big clear visible 'sign in the front window to tell people SportsDirect is not open until 09:30am? Why have people congregating outside looking through the windows, tapping on the glass doors wanting to get in? Just keep the shutter down, customers might get the message that way!!
June 2023 by Mary
If you want good customer service do not bother going here.Rude staff rude manager.Disgusting way to be to customers.
June 2023 by cherrill wilson
Went in to buy trainers , thought Sunday would be quiet, but it was full of families, the man on trainers was really helpful, knowledgeable and patient despite that he was clearly also training a younger member of staff and helping lots of others he still was patient and gave good advice.
June 2023 by Chkytoffee
Changing room facility not adequate for a 2 story store. Also beware of Sports Direct consumers policy!I wanted to try 2 pairs of jeans which cost £70, they only have 1 changing room! I waited long enough so thought I?d try on at home and get refund if they don?t fit. The lady in front might have had the same thought as me as she also went to pay for clothing. But I found out (after asking) that there is no refund policy! Exchange or credit note only. Exchange would be an option but their stock size is limited, probably cost me to get it delivered from another store.
May 2023 by Ali Hammosh
I won?t buy from them again anymore. Bad customer serviceExpensive price for either delivery, collection or even returns. Moreover, no one helps.It is my last time ever to purchase from Sport Direct.
April 2023 by melody james
Waited a long time to ask for a pair of trainers in my size ,eventually a lady came over bent me over and stuck one of the trainers up my rear and threw me out.!!!!..wasn't my best day as I'm a size 12..
April 2023 by Gambits Magic
Asked a young lad to check stock on a pair of trainers, without any enthusiasm at all he dissapered saying they were in stock. 10 mins later after being made highly uncomfortable by the security guard I approached the lad to find out what's happening to be told "oh we've not got them" and then proceed to talk over me to another member of staff. The service was genuinely shocking! I would of spent more time and money in this store had the staff not followed me and my partner around peeking around corners thinking their inconspicuous. Disgusting behaviour will definitely not be returning.
