March 2024 by SD FV
I encountered a cashier at Super Drug who faced difficulties with basic math during a transaction. I handed over a £20 note, requested a £10 charge, and planned to pay the remaining amount with my card. Despite the straightforward math involved, she seemed perplexed and insisted she couldn't do it, citing concerns about her drawer being short. This lack of proficiency in handling basic calculations left me quite frustrated with the service. I cannot believe how this people get hire to work as a cashier when they even add 1 plus 1 no wonder the minimum wage never gets better...
February 2024 by Nicole Bowers
Staff member was incredibly hostile and rudeI was in the line got to the till,realised I needed to send money over to my account which only would?ve taken a minute.Then this staff member has came over I?m unsure of her name ,it?s the one with the prominent dark mustache and greasy hairShe asked me if I had a problem to which I explained what I was doingAnd with the most foul look on her face with the stinkiest attitude she said after sighingIn my face ?right I?m going to void you order because there?s a que?Then the next till was opend and the line was movedI stayed stood there as my money had gone through nowBut she decided to walk away leaving me stoof at the till for a further 10 minutes before I actually finally got servedShe then came over and was very rude to me and made me very uncomfortable as I suffer with anxiety and someone like her makes it worseI do actually know this woman from the past I?m not sure if that has influenced her poor behaviourShe is as disrespectful as her faceAfter reading all the reviews I?ve seen a lot of complaints about this disgustingly rude woman all stating how rude she is and how uncomfortable she makes peopleShe?s called cherelle
February 2024 by Moody
This store deserve more then 5 star ..went today to buy fish oil for the first time the store is very clean the staff is very helpfull and friendly both beth and natalie were very nice ..will definitely gonna come back again for shoping ? beth your CUTE x
January 2024 by G Murtaza
Penny was so kind and humble bless her . She helped me buy few perfumes. Thank you Penny and special thanks to Superdrug for hiring such an amazing staff .
August 2023 by Soph Wilson
Trampiest superdrug in the uk, staff members are grim and products are always faulty, I bought lashes that had 2 different lashes inside
May 2023 by julie hunt
Great Superdrug. Good selection of products. Friendly staff. Bargains available with reduced section.
April 2023 by Ghada
The lady at the door with the curly hair that was on her phone all the time, she is rude, agressive and lack customer service skills.Shout out to the lady at the cashier though she should run the store instead of that rude manager.
February 2023 by Tina Shah
Very bad experience at this store a member of staff called Cherry was very aggressive rude and disrespectful. She needs to go and have some training on how to approach customers and how to speak to customers. Very poor customer service. This was at the Seymour Grove Old Trafford store
January 2023 by Natasha Imran
They kicked us out for using testers, and also showed islamaphobia and got us banned from the store, either way they have some friendly staff
November 2022 by Selina J
Been to this store a number of times, most of the colleagues are lovely however I always seem find a staff member called Cherrelle rude & does not implement good customer service quite frankly. Baffles me how some people work in retail.
September 2022 by ROBERT KENNEDY
Good customer service staff very helpful cheers
May 2022 by Ghulam Murtaza
I?ve been there yesterday and i was really impressed with the excellent customer service of Josh at checkout . He was very kind and polite . I?ve bought two perfumes just because of his brilliant customer service . I felt so special as a loyal customer of Superdrug.
March 2022 by TJ
They were horrible once. Wouldn't let us in cus we were browsing for too long. Once they were nice tho
February 2022 by Abdul Sattar
The staff Name Huma is top in customer service and support she listens understand and go extra miles for you to get you the right thing
October 2021 by Aimee Godwin
Excellent service today at the Seymore Grove store. The staff were very helpful when i found out my product had been discontinued and they advised me on alternatives.I ended up leaving with more than id bargained for but am very happy with my purchases and they even helped me set up my reward card too. I have beens visiting this store for a long time and prefer the community feel of it more than the city centre and shopping malls. The staff are friendly and helpful and even cheered me up. Cherelle and Natalie are brilliant employees and are a credit to Superdrug.
